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Reliance Petroleum Complaints & Reviews

www.reliancepetroleum.com
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Updated: Nov 14, 2024
Complaints 361
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13
Unresolved
348
Bad 😕 It seems that Reliance Petroleum has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Petroleum reviews & complaints page 17

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S
Shaivya Mangal
from Basi, Punjab
May 25, 2017
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Address: Bathinda, Punjab, 151001
Website: www.ril.com

I got my car refilled with petrol from dhillon petro zone
Dealers : reliance industries ltd
Vpo : lehra begha, barnala road
Ro id : 6511
Invoice : [protected]
Date: 24/5/2017
The petrol severely damaged my car i20. Firstly, i had no idea why my car was not functioning properly so i went to the agency for the service. They removed the petrol and refilled it again from indianoil (Bharat auto care / phoos mandi, bathinda). Soon after that my car started working properly.
The agency admitted that due to the impure petrol, the car was not working up-to-the-mark.
Please look into the matter and help me get justice, so that the same don't repeat with anyone in future.
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    N
    nilesh ss
    from Pune, Maharashtra
    May 23, 2017
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    Address: Pune, Maharashtra, 412205

    On the date of 19/5/2017 time 7.40 am. I went to pump fill diesel. That lady ask me cash. Ever week i full my tank from this pump every week same problem with him. Card machine is not working. Bp & indian oil pump machine is working. This pump card machine never never work. She give ans 1) machine charging over.2) rang not hear.3) link down all time lot of air flow is hear so link down.
    Mr. Datta & mr anil is working their he ask to costumer if you need diesel pay by cash & go. Very ruff language use by him. His owner no [protected].
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      N
      Narender Kumar Chaudhry
      from Kanpur, Uttar Pradesh
      May 14, 2017
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      Address: Meerut, Uttar Pradesh, 250001
      Website: [email protected]

      I went to get the petrol from Reliance petrol pump at Garh Road, Meerut but it was refused to accept any type of payment cards on the pretext that POS machine of any of companies has not been installed yet. Is it true to a Giant company like Reliance? Please get it clarify .As Goverment of India has made it mandatory to instal SWAP machine for cashless transactions then how it is possible that a petrol pump of RELIANCE Does Not have swap machine.
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        A
        Arravinth
        from Korampallam, Tamil Nadu
        May 13, 2017
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        I have used ICICI Debit card for my car fuel on 02 of may 2017 in reliance fuel station of rupees 750 but on 09th of may 2017 you changed me rupees 21.55 regrading usage of debit card on 2nd may 2017 i ask ICICI BANK they told you only charged is not fair thing your are doing on the time of card usage you charged 750 only after few day y are u charging 21.55 extra kindly refund my 21.55 rupees asap thanks
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          H
          Hot mishra
          from Krishnanagar, West Bengal
          May 12, 2017
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          Address: 759128

          Since the time you started your reliance petrol pump talcher at NH 23, Odisha 759128, I am the regular customer of your pump. I have few observations-
          1. Your staff is taking time to feel the petrol when there will card payment. In a cash payment they are quiet quick. Normally I always use the credit card
          2. Secondly the Always they are telling that Air Pump was not working.
          This is my main complaint. the fuel station refused to offer me the mandatory free air service
          3. The oil quality is too low
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            M
            Md Saleem Ilkal
            from Bengaluru, Karnataka
            May 9, 2017
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            Address: Dharwad, Karnataka, 580023

            Respected admin. of reliance petrol pumps.
            I face a problem of being unable to make digital payment (debit card swipe) at reliance petrol pump of Dharwad city for LPG gas vehicle.
            When enquired about the issue, your employee replied "we don't do digital payments for LPG"
            Its a mockery of digital India
            (Pump of opp modern hall, vidyagiri, dharwad)
            May 09, 2017
            Updated by Md Saleem Ilkal             Reliance Petroleum — Unavailability of digital transaction.

            1 Review
            Md Md Saleem Ilkal on May 9, 2017
            Mark as Resolved

            Respected admin. of reliance petrol pumps.
            I face a problem of being unable to make digital payment (debit card swipe) at reliance petrol pump of Dharwad city for LPG gas vehicle.
            When enquired about the issue, your employee replied "we don't do digital payments for LPG"
            Its a mockery of digital India
            (Pump of opp modern hall, vidyagiri, dharwad)
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              S
              shailesh.mane1609
              from Mumbai, Maharashtra
              May 9, 2017
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              Address: Thane, Maharashtra, 421311

              I am regularly filling diesel at Reliance Petroleum, Kongaon, Kalyan - Bhiwandi Highway, I noticed that the petro pump attended every time asking to pay by cash only giving the one another reason for the card payment machine hence I need to fill limited quantity fuel in my car with available cash after waiting in queue. It doesn't looks comfortable after loosing time go to the next fuel station. I like to fill fuel in my car always top up which gives fair Idea about car mileage also the quantity received.

              This needs to be look in as our Government is pushing for cashless transactions.
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                S
                Sumeet Solanki
                from Mumbai, Maharashtra
                May 6, 2017
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                Address: 401105
                Website: www.ril.com

                I had visited reliance petrol pump, shivar garden, mira bhayander road, bhayander (East)
                On 17th april around 12:30 pm. I own a wagon r car petrol+ cng and i was standing in the fuel line. One of the staff members accidentally filled diesel in my pettol car. But due to my understanding i alerged the filler that he has filled diesel in my car. I contacted the petrol pump owner immediately. But he was taking the matter very lightly and accepted that this is the 10 time in less than a week that this kind of incident has took place. After calling the mechanic and cleaning my fuel tank the car was not starting and my clutch pad was burnt immediately due to pushing the car without ignition in 1st gear. The owner is not accepting his mistake and the company has quoted 10000 charges for the same.
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                  R
                  rohituttam
                  from Kanpur, Uttar Pradesh
                  Apr 27, 2017
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                  Address: Kanpur, Uttar Pradesh
                  Website: magrasa. Bidhnu.kanpur nagar-209214

                  आज सुबह पेट्रोल डलाया 510 रूपये का और पेट्रोल डाला गया केवल 410 रूपये का रूपये लिये पूरे 510 और एन्वाइस मांंगने पर दो एन्वाइस दी गयी एक 100रूपये की और एक 410रूपये की। रिलायन्स पेट्रोल पम्प मेंं ग्राहक के साथ धोखा होता है । ये मेरे साथ दूसरी बार हुआ।
                  शिकायत सुनने वाला कोई नहींं है यहांं।
                  पेट्रोल पम्प का पता -magrasa Bidhnu
                  kanpur nagar-209214
                  RO ID-1636
                  Apr 27, 2017
                  Updated by rohituttam                   510रूपये का पेट्रोल डलाया लेकिन पेट्रोल सिर्फ 410 रूपये का डाला गया पैसे पूरे 510 रूपये लिये गये।एन्वाइस मांंगने पर दो एन्वाइस दी गयी एक 100रूपये की और एक 410 रूपये की अलग अलग टाइम की।।।। पेट्रोल चोरी मेरे साथ मेरी जानकारी मेंं दूसरी बार हुई।
                  पेट्रोल पम्प का पता -Magrasa Bidhnu
                  kanpur nagar -209214
                  RO ID- 1636
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                    M
                    murali mohan edara
                    from Angamali, Kerala
                    Apr 22, 2017
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                    Address: 523226

                    I am having car today i visited u r petrol station at 12 noon for filling diesel after filling I asked to check the tyre pressure u r staff reluctanly said the boy was not available to check the tyre pressure this was the 3rd time I faced same situation kindly take necessary action not repeat it in future, chimakurthy of Prakasam district of AP. Thank you
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                      R
                      ravishsri
                      from Pune, Maharashtra
                      Apr 19, 2017
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                      Address: Lucknow, Uttar Pradesh, 226028

                      Sir day before yesterday I had went to reliance petrol pump near MATIYARI CHINHAT LUCKNOW.
                      I was standing in Que and waiting for my chance to come but petrol filler was busy to provide to his friend caring jury canes, after waiting long time too he was not giving any response and talking in very abusive language, when i have argued to fill petrol early in my car.

                      Petrol filler was saying If you are in a hurry you go to other petrol pump no need to come here .

                      We dont expect this kind of behaviour to customers

                      I m a regular customer of reliance petroleum .

                      Plz take some action against him

                      Regards
                      Ravish Srivastava
                      [protected]
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                        J
                        Jagjit Singh 70
                        from Delhi, Delhi
                        Apr 17, 2017
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                        Address: Mansa, Punjab

                        I was on the way to jakhal from bhatinda and I filled the diesel in my car ertiga and made the payment through my debit card of axis bank from the reliance petrol pump at mansa vide seq no.[protected] for Rs 2000/-.but while filling the fuel your person said that it will filled for 1750 only and swapped the card before filling. I said him to return my money but he said there is no provision to return cash. He said this entry will be invalid and he swapped it for 1750 vide seq no.[protected].he told me the amount will credited with in 24 hours but till today I couldn't get my money .pls help me my contact no. is [protected]. Waiting for positive reply.
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                          G
                          gagan babool
                          from Basi, Punjab
                          Apr 7, 2017
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                          Address: Jalandhar, Punjab, 144004
                          Website: Www.ril.com

                          Deare team
                          I'm regular customer of your petrol pump (PBF010 ROAD name Nurture jalandhar ) today I visited at 10.15 a.month approx after filling fuel I asked for checking tyer pressure but they told we can't for the same most of time it had been seen they refuse to checking tyer pressure and misbehave with customer the manager didn't tring toresolve it
                          Regards
                          Gagan
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                            gurjeet singh90
                            from Unnao, Uttar Pradesh
                            Apr 7, 2017
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                            Address: Kaithal, Haryana, 136034
                            Website: reliance petrolium cheeka

                            I did card swipe on 04/03/2017 in cheeka reliance petrol pump they deduct 11.50 ru. Service charges after 3 days. I am regular custmer of this petrolpump and also i swipe my every time whenever i take petrol or diesel in car.So why deduct my balance.
                            This is petrol pump swip id=POS/SATGURU ENTERPRISES/KAITHAL/040417/6:12
                            This is my service tex id=TIP/SCG.VISA.POS.DT 040417/
                            I am sending screenshot of statement of 150 ru. 04/03/2017
                            Apr 07, 2017
                            Updated by gurjeet singh90                             Please help me.fast
                            .
                            Apr 08, 2017
                            Updated by gurjeet singh90                             Sorry i enter wrong is that 04/04/2017 transaction day
                            Apr 09, 2017
                            Updated by gurjeet singh90                             Please help me
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                              Prashant2410
                              from Kanpur, Uttar Pradesh
                              Mar 12, 2017
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                              Address: Rewari, Haryana, 123102

                              I am on reliance petrol pump on 20 February in my car beat for diesel fuel. For payment they says our cash card machine is not working so i say i have no cash payment but they says we don't have any type of other method of payment. But after some time pump owner coming and in pump owner office he talk to me like misbehaving and says that you not in front of me and comparing me to a peon and that's not like a gentleman​. It's totally like an iletrate person. And says much other things like misbehaving. So please take action to this petrol pump. And solve this problem and take action to petrol pump.
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                                H
                                Hardik85
                                from Bengaluru, Karnataka
                                Mar 6, 2017
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                                Address: Ahmedabad, Gujarat, 382415

                                Yesterday i visited reliance petrol pump (Vastral Ring Road, Vastral, ahmedabad, Gujarat). I Have no change so I told to the service man that i want Rs.100 petrol but i have Rs. 2000 note only for payment. First he totally refused for give petrol. Then he said he will give petrol only in one condition that i have to received Rs.10 only in change. I said how can i use this much money then he said it's your problem not mine. he also said if you have to need petrol then you have to take Rs.10 note otherwise go.
                                Then i said you can manage this Rs.10 note through bank deposit, he and other serviceman reply that they don't deposit money in bank and if i don't have change don't come here.

                                Is this Good Service? What Should i do you suggest?
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                                  praks4588
                                  from Lucknow, Uttar Pradesh
                                  Mar 3, 2017
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                                  Address: 342602
                                  Website: reliace fuel

                                  Today i am filling petrol on reliance pump, village-khariya mithapur, tehsil-bilara, district- jodhpur, Rajasthan at NH112 . i gave them 10 rupees coin but they are refusing to take this. they are totally refuse to take of coin. and also do misbehavior with me. they threw my coin far away. its totally insulting suituation. how they can refuse to take 10 rupees coin. they were saying that you have to do. i am very disappoint with their behavior. kindly Improve this type service and take action.
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                                  Sir today i go to your petrol pump and i gave Rs 2000 note with pencil mark which i get bank and Reliance petrol pump Near Aiya nagar Branch Casier and Petrol pump staff doing rudely behaviour
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                                  Diesel rate not reduced at Sasaram Reliance petrol pump.
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                                    R
                                    Rakesh Gidh
                                    from Mumbai, Maharashtra
                                    Feb 13, 2017
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                                    Address: 421301

                                    I start morning 6 am everyday from kalyan to pitai where I try to get deseo from kon gaon pump but during this time I never get even single person to service saying they do counting and cashing work during this period hence fuel is unavailable during this time this answer from the people here are not acceptable and company should take strict actions on the same the manager sunil is always not available on time or on a holiday and standing manager sandeep bhoir is also not able to give solution . But giving me explanation that there were no one be available...
                                    Please look in to the matter and get back to me
                                    [protected]@gmail.com
                                    [protected]
                                    [protected].
                                    Regards
                                    Rakesh gidh
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                                    Location: Karimnagar district, Telangana, bommakal by-pas, owner name : captain.lakshmikanth roa, manager: Sridhar, ph.no :[protected]

                                    Really misbehaving anf vulgar behaviour with customers and also doesn't provide washrooms in emergency situations please take care off your franchise instead of building business without proper customer service.
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                                      jaleel monu
                                      from Hyderabad, Telangana
                                      Jan 3, 2017
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                                      Address: 673121

                                      I put petrol Rs 210 from kalpetta branch and i swaiped with my debit card after that bill not came from the meshine from my account balance gone msg came. And thy told some time my be like that after same days you will get refund the amount. Than i given cash by hand Rs 210 .than i went off .long days i have not got my amount so i went the brach and i told my amount than the staff behaved very badly
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                                      I filled petro of 250rs. In ur nanekarwadi chakan, maharashtra, pump But, fuel indicator gauze couldn't got up... This petrol pump refuses to give complaint register, arrogant employee, after tht filled other HP petrol pump, gauze got up...
                                      Inv-[protected]
                                      RO ID-1706
                                      Bad experience...
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                                        KD Panchal
                                        from Ahmedabad, Gujarat
                                        Dec 18, 2016
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                                        Address: Ahmedabad, Gujarat, 382415

                                        Today I am go to reliance petrolpimp. I Have no cash so I told the petrolpimp man swip my card .thet man told me "Yaha pe nahi hoga age vale pimp pe jao
                                        Please Chang the all staf Reliance Petrolpimp (Ring-Rod, vatsral Ahmedabad Gujarat)
                                        Please ill request you I m always fil petrol reliance pump so please take some action and satisfied customers please
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                                        At rajkot the reliance petroleum RO code GJC-045 the public utility facilities are not working and the behavior of staff is very rude that is not tolerable to please take legal action that pump and authority
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