Reliance Petroleum — Customer Service at Reliance Outlet

Address:

Sitapur, UP

I was travelling with my pregnant wife on[protected]. We have decided to take fuel for my vehicle and bio break at one of Reliance outlet situated at Vill- Kunwar on NH-24, Near Mile Stone 461, PO-Ataria, PS- Ataria, Taluka - Sidhauli, District - Sitapur, UP, RO ID-7114.
After getting petrol for my vehicle, my wife decided to use toilet but surprised to see ladies toilet was locked. When we asked for the ladies toilet key from one of outlet staff, they were unable to provide key without reason and was saying we don't have key. When i asked for the outlet manager, he was also not present at that time.
I have raise this complaint to take necessary action against the above mentioned outlet, so that for the convenience of other customers and passenger, i don't want them to suffer like us.

Regards
Sarvesh