Reliance Trends — 2000 shoes got damaged just after 3 months

Address:

MOONNAKKAPARAMBIL HOUSE, P. O. Ponjanam, Kattoor, Thrissur, Kerala

This is the worst shoe purchase experience I ever had. I bought a Schumann shoes that costs around 2000/- from Reliance Trends Thrissur outlet. I used it for 3 months and 15 days(I'm a doctor and my daily use includes just sitting around in it). On 16th day, the sole of 1 shoe got damaged. It got broken on the left side close to the heals. I was expecting a positive response from the shop since it was not that cheap. But the response from the staff was pitiful. They said they're in no way accountable for the poor material quality of the shoes. And they even boasted about not taking account of a customer whose 3 months warranty was out by 5 days. I suggest you to never but a shoe from this particular store (not to buy from Trends if possible) because they're having old and poor quality shoes in stock. Make sure to not buy anything from them. Thank you.