Reliance Trends — About early closing of store and misbehaved by employees

Address:

24B Chah shirin Bijnor

I am a doctor in Bijnor City U.P. and I am free from my clinic around 9 pm. Somehow today when I managed to reached the trends showroom at 8:30, leaving the Clinic, it was 8:35 pm and did not allow me to enter the showroom. Even after I requested several times, the gatekeeper kept me outside. Then I told him Asked to talk to the manager of the showroom but he did not listen to me and asked me to leave. He said that the showroom closes every day at 8:30 in the evening, so you should come before 8:30. Even after telling my own helplessness, I was not listened to. I felt embarrassed in front of my wife. Please take appropriate action and inform me what is the closing time of the store and if it is actually 8:30 pm is there any relaxation for frontline worriers in this corona period or No?
I am still waiting for your response.