Reliance Trends — about not fulfilling the words

Address:

568 sapthagiri complex, Vijaya bank, Kuvempunagar mysore, Mysore, Karnataka, 570023

I handed over my coupons worth rs 1500 to your trends forum mall mysore and selected the item to purchase but coupon redemption date is 30th and I shopped on 28th as I have to leave the city on the same day, for that I asked your store manager to courier them to my current address as there is no trends there and they responded well that they will do the same. But now they are not receiving my call and not responding towards the same. Is this kind of service you people are providing? This is really pathetic that you people are not sticking towards your words.