Reliance Trends Complaints & Reviews

I have purchased for Rs 9009.30 from Reliance trends Pattambi, Kerala.
When I done the transaction for first time they told me the transaction was cancelled. Then tried one more time and it got debited. But after sometime it showing that amount is debited 2 times from my account. Please help me for the refund...

Reliance Trends have charged for a carry bag Rupees 7. Totally unacceptable after shopping for 5000/-

Hello Trends Team,

I am a frequent customer of reliance stores who visits trends/ other reliance stores very often, but this time the experience was very very bad.
In details if I explain, I went to reliance trends Bhadrak- Odisha on 28Dec'2021 to exchange a jacket, the jacket price was 1999, so I took 2 jackets, one for exchange and another one for a new buy.
The jacket which I selected to exchange was above 1999, as I need to fulfill the exchange policy and was expecting to pay the remaining amount, and another jacket was of 1999 which had 30% discount.

They purpose fully deducted the whole amount 2300/- from my card for the 1st jacket which I purchased to exchange the jacket and argued like a road side street vendor for the exchange on previous product, store manager Soumya Ray made me so harassed where I had no point to have a genuine discussion, he knowingly teased us by saying, " I am not going to give any discount(on store offer product) you do whatever you want, he argued for more than 30mins and said it's my wish to get you discount or not, though there is an offer, I will not let you get that discount."

My big concern here is, no matter whatever the issue is, but it was looking like an individual's shop where there is no authority and a manager can behave or do whatever he wish.

I have only option left to put a consumer case for such kind of behaviour. I request you to reach out to me to know more about the issue and kindly respond if you want to address this request.

Thanks,
Ranjan
[protected]

I have a request to make, I have discount coupons of 3500 INR, but due to Covid pandemic and covid patients in my house we could not go out for shopping.
I request you to please consider my coupon codes for discounts.
It would be great if you could help me out with this.
Coupon codes are as below
392855
392823
392822
392854
392824
392857
392856
815789

I bought jacket in Begusarai 851101 reliance trends store on 19th Dec 21 the cost of jacket is RS2999 I wear only one day the leather is come out at zip side . please help regarding this

Today my purse( blue jeans colour with handmade suti design ) was stolen at Trends, Avani Riverside Mall Howrah West Bengal. There was around 7000/- rs in my purse. At around 4 pm my purse was stolen in front of trial room. I told the staff to immediately look for my bag. The staff did not pay any heed. I asked them to check the CCTV footage . After requesting a number of times for around half hour, they finally showed footage but nothing could be seen properly in that. The staff simply ignored although I requested several times to check properly. It may happen that from their own staff anyone has stolen the purse. It's possible that the purse wasn't stolen by customer. But they didn't even check their own staff . So irresponsible behaviour towards customer. Worst security, worst staff, worst customer treatment & worst experience ever !!

I have bought JOHNPLAYERS JEANS jacket. Last year from reliance trends Raniganj branch, dist-paschim Bardhamma, west bengal . I usually prefer brand value and brand name to judge any product and this is why I bought my jacket from reliance store by spending as much as 5000/-, which is too costly for a piece of jacket.on 25-dec 2021 when I open my wardrobe I literally came into tears when I saw my 5000/- jacket cloth pill off.If a product of such renowned brand not lasting even a year how people kept their faith on such brand.Even a product from road side foothpath last more than this so call brand JOHNPLAYERS JEANS, RELIANCE TRENDS.I feel so Shame that I have believed such brand even hold some stocks of reliance also.
I have attached herewith after and before image of my jacket.

I bought an Adidas shoes(RS-3500) from trends footwear rampur.And the next day I found same shoes on Adidas website(RS-2500).I went back to trends and told them to return the shoes but they denied and said we cannot return it .Now what should I do? Tell me I need my money (RS-1000) back
Please help me out

I've purchased a sweatshirt for my nephew from trends jhabua but it was short on size so I exchanged with the new one. But at the payment counter the supervisior took my original bill and said they will not give the original bill since I exchange the product. I've done exchange in various shopping outlet including trends indore but never the supervisior kept the original bill. When I asked about it the supervisior said its store policy. So how come store policy is different in two cities.

Today I was charged for a lipstick I never picked. It costed 600 rupees. I am certain it was lying in the box in the counter where you are to keep all your items to be billed. And the person billing my items may have picked the lipstick too. I only realised it when I reached home. This is unnecessary expense for me. I feel cheated by Reliance even after being a regular customer.

There was offer on purchase over 8000, my total bill was 6500, he told there is offer for purchase over 5000+. When i went to offer counter they told there is offer on purchase over 8000, so I purchased for 1500, then total bill became 8000+ when i went to offer counter they told there should be only one bill of 8000+, so I can't avail offer.

This kind of miscommunication should will not be allowed.

Respected authority,
I am Gowri Pradeep. Yesterday(17.12.2021) i went to a TRENDS shop which is situated at centre square, (center square mall - second floor, mahatma Gandhi Rd, Shenoys, Ernakulam, Kerala 682035). I purchased for rupees 5000 and when i went to bill my product they ask me to buy another product instead of a dress. I deny their request and again one salesman come and said that thewy display that dress before entering it into their system, so that they cant sell it to me. Then why did they display the product? and also he said that they doesn't have enough collection so that they display the product. Also ask me to come tomorrow and then i can buy that. From this bad experience i didn't buy any dress that i selected. Is this a good customer service or a shop rule? You guys please reply me .I am a good customer of trends and from the bad experience i had today i got very much disappointed and never ever buy anything from the shop.
Faithfully yours
GOWRI PRADEEP

I am not able to redeem the coupon, TRENDS500 on ajio.com . it says, " not active at this moment".

I had visited to Reliance trends In Junagadh Gujarat .
They refused to give me a carry bag,

Dear sir/mam

My name is ajaz, and I'm live in sillod dist Aurangabad I visited at realince mall sillod today, I'm entering the mall but there manager stop me to entering in to the mall because I'm not wearing mask, I asked about the mask details then I saw already few people's in mall entered without mask I also have video proof of some customers of realince who not weary mask, and there all staff Also wear surgical mask in the mall, manager of realince trends of sillod dist Aurangabad, humilited me because of mask, please take immediately action on him

Manager Name - Harsh vardan salve

Manager And Staff Humilited Me

Dear Sir/Mam Please See This Video Of Realince Treands Thank You

I had brought Crocs Literide Footwear worth 4, 236 INR from suchitra, Hyderabad branch after 2 months o[censored]sage I had requested for the replacement as I'm not satisfied with the quality. Till now there is no response from the Branch after several follow ups they are simply saying 'we had filed the complaint but there is no response', .

Respected sir,
This mail makes me feel so sorry that why I visited store of yours at Hazaribag...
I visited the store and had an feeling like I visited a local shop ...the name Reliance Reputation was missing...
Reasons...
1...Many of staffs were not wearing mask can check your cctv dated today..
2...staff at billing counter had no sense to explain regarding promotional scheme was in hurry to make bill
3. Lack of management as when I left the store in anger after leaving the goods for which I have paid there was no one to stop me and make me cool...
4...finally when I was called by your store to pick my goods then I called your manager he too was making me feel that I was the culprit and mad person...he never said sorry for what happened...he only said making loud noise make no sense... customer may be wrong, may be angry but running such a big reputed branded store needs to make customer feel easy ...
5. Ultimate one Reaching home I called your store and asked them whether I should lodge a complain or not...Reply was it's your wish...The girl who attended the call was very nice...she was sorry for the behaviour but then also your store manager did not bother to made a call when I called personaly saying I will not lodge a claimn against u...
I felt I was caught in a cage with lot of staffs of yours will attack me if I do something more...
100 percent honestly I elt so much down like there was no identity of me...

I am so sorry to write it but it's my personal experience regarding store and I only felt bad due to such a big reputated name...
My wife is saying to me it was so embaraccing that she will not visit store for few months...
I don't blame anyone...
It's my personal experience which I share and think this not be commenced in future with any one...
Instead of saying sorry and Offering cold water to person in anger makes him feel mad...
🙏

Today I went to Reliance Trends Chas Bokaro Branch. I paid through UPI for my purchase in trends .Money has been deducted from my account but the cashier told that he didn't receive. He promised me that the amount paid through UPI will be reversed to ur account in but I didn't receive any .

I have purchased a Jeans paint for my daughter on 14.11.2021 from Reliance Trend, Near Hanuman Mandir GS Road, Guwahati, On the day of wearing the paint on 30.11.2021, it has been found as a defect paint . On the same day I rushed to the concerned store along with bills at evening along with my daughter and wife and requested to your store manger for exchange the same which was purchased as a fresh stock without any discount. But the store manager refused to exchange the same and I kept the item at your CSD of the Store. I would like to intimate that I am a very old customer of your group i.e Reliance Foot Print, Reliance Smart, Reliance Digital & Reliance Trends, you can verified through my mobile number [protected]/[protected]. As on date neither any phone calls nor any message has been received by me. Hence, it is requested to kindly consider the matter as early as possible .

Thanking you

PRIYABRATA PANINI
[protected]/[protected]

I Was completely unaware that I was charged Rs 20520.04 instead of Rs 2052.00 by the reliance trends from my SBI Card on 29 Nov 2021. Proof of the same has been attached.

Trying to find out the store contact number but it is not available on bill/ Internet.
Extra amount rs 18468/- is deducted from my card.

Please help me out to get my remaining balance as I am in urgent need of money.

Store- Reliance trends Kurthaul, Patna, Bihar