Reliance Trends Complaints & Reviews

Sir,
I, soma das I purchased some dresses RS-2108. 30/-and I returned after I got refund credit note RS-2108. 30/-, after few days i went to same mall (Reliance trends Axis mall, kolkata 700156 ) they have told me my credit note balance is zero... Sir, did not use this credit note anywhere how can be it's zero balance..please help me for refund my balance amount.

Yours faithfully
Soma Das
[protected]

Yesterday I bought two slippers for my kid . Due to covid-19 restrictions, we did not had our kid while visiting to the Trends shop. We bought two with the same size number and one was not little bit small. When we asked them the next day, they were not exchanging this for us. We are extemenly disappointed due to this.
The Reliance Tends is the Oberon Mall, kochi.
Date :[protected]

I have purchased one indigonation and three netplay crossed typed pant cost around 4K with coupon applied on pants, When i trailed 32 hip size pant in showroom and it was perfectly set for me, so i choose different colors with 32 hip size pants, that time i was confirmed with one of you staff, and he said no need to trail if it fix (Also I dont want trail more than one because we are in covid situation )so i took 3 pants with 32 hip size and purchased, when i come back to home i tried and felt its completely not fit all 3 pats, so packed again and went to showroom on same day.
I visit and ask cashier staff, she doesn't reply with polite and words are i felt very embarrassing, this is a way speaking to customer?
She simply says we cant exchange, whatever it is i just want replace with next size, this is not my issue, we are paying money if its not satisfied, you all need to have treat customer with good manner.
very very very disappointed... I wont suggest to go trends anymore at thudiyalur shop.
Note : Workers need to deploy with good and at least give human respect we are not come and buy with free.
Address:
Trends, Thudiyalur, coimbatore-641022
Purchased date : 24.02.2021

On 22nd Feb i purchased night trouser worth Rs 990 from Reilance Trends Iscon Mall Ahmedabad...surprisingly when tried to check it found that its pockets from inside are fully torn...is this how reliance supply such products to the customers really horrible and shocking...kindly take back the product and refund the money back immediately without any lame excuses

I had purchased lower for my self but it found under size while check at home. Same day i visited to showroom for replacement but he denied to replace it. He is saying that cotton items no replacement. While on bill it is cleary mention for 30days replacement.

मुझे यह बताया गया कि मेरा को अगर गिफ्ट आइटम पॉलीबैग लेनी है तो 8000 की शॉपिंग करनी पड़ेगी और मैंने 8820 शॉपिंग करी लेकिन मुझे गिफ्ट में कुछ भी नहीं मिला काफी बार बात करने के बाद भी मेरा सलूशन नहीं हुआ कृपया करके इसको सोनी सेंड करने की कृपा

I purchased dresses from relience trends Calicut showroom at RP mall, Mavoor Road, Kozhikode, 2 days before ( bill amount 7000 + they took my bill), today i went for changing my product (one pant and only size change ). They don't allow me.
Please do needful

Siddique
Ph: [protected]
[protected]

Hi Team,

This is really annoying that the staff was very rude and I'll mannered, fighting at the store.
I had a credit note of 2097 and done shopping of 5k but I was not issued the promotional gift of dinner set as I had used my credit note.

Credit note is also a payment method and shopping still remains same amount then why it doesn't qualify for the gift??

I had brought a dress from reliance trend near pheonix mall Bangalore on Feb 17 2021 which is not received but item billed phone no. [protected] and my name is meera .can you please do the needful and help me out.

Bought 3 kurtas worth 499 each and availed offer of 300 rs. When we had to exchange 1 kurta why do we need to pay 100 extra.

The sales person has given 1 medium size where other 2 were small size.

When I had to take small visited the store for exchange to take small size the billing representative said it was my fault and had not checked the size

Billing representative
S.Sirisha

Bought 3 kurtas worth 499 each and availed offer of 300 rs. When we had to exchange 1 kurta why do we need to pay 100 extra.

I'm regular customer of trends today I was very shock today due to staff behavior...
Very bad experience today at ranebennur trends staff

Dear Team,

I have purchased 4 items(ankle leggings)of rs.399 each from reliance trends bodhan today dated 5th feb2021 and one coupon (rs.500) used which they provided earlier but my mistake 1 item got chudidar legging but this has come to notice after billing so same thing discussed with biller he told to exchange the same after 24 hrs so today we exchanged the same leggings with same brand and price but with additional exchange price of rs.125 when argued with manager he told the exchange policy.
So it is requested you to kindly clarify the exchange policy.

Hi

I am sminy from Thrissur, Kerala.

I had purchased a Vimal trousers ( dark Blue colour ) worth Rs. 1599/- for my son on 13th Sunday from your esteemed outlet which situated in Sobha City Mall Thrissur, Kerala.

Due to the Covid issues he could'nt try the item but we chose the exact size(38).

But unfortunately the size was too tight for my son as his hip size is a little bigger. We approached the same outlet to exchange the item but your staff were not supporting us as the invoice was not there with us.

But earlier we have exchanged some items without invoice and and only with the price tags.

But this time they neglected us due to the lack of the bill. Unfortunately we lost the invoice copy . But the item is with us with all tags without broken and no damages on the material.

So I would like to request you to please arrange an exchange facility of the same item because in today's pandemic situation we cannot lose even a single penny.

So I hope your team can understand the problem.

So please arrange to make an exchange facility for the product or give a call back .

I am attaching the pics of the tags with this mail.

Please go through the attachment.

Thank you,

Sminy [protected]

Bought a kurta in Chromepet trend, when I wore and travel it completely spoiled my car seat the entire impression tagged to the car set I want resolution immediately else will file a case with consumer rights

I would like to share that I shopped with Trends for the very 1st time. I am sorry to say that the services and the attitude of the employees are not upto the mark and not expected as well.

I purchased Six articles from the Trends store at Ambience Mall, Gurgaon on 23rd of this month. Out of Six, Two articles I bought to gift to my sister and sister in law. Due to the size issue, I need to get the articles exchanged. As I am a resident of Faridabad, I preferred to visit the Trends located in NIT-1 Faridabad as I already asked the same from the employee on duty at Ambience Mall that the article can be replaced from any Trends store in India.

But very shocking and surprising when I visited the Trends store on 28th Jan, in NIT-1 Faridabad, the officials on duty have refused to exchange the product as I was carrying the digital copy of the bill. They sent me back and asked me to get the hard copy of the same. In this digital world, we are talking about hard copy of the bill.

Wow... A company like reliance need hard copy... Very surprising that the reliance has not grown up... Shameful...

Still I managed the hard copy and visited the faridabad store again on 29th Jan. Again very shocking that the discount on the time had changed and the articles couldn't be replaced.

This is a kind of harassment the officials of the reliance Trends are doing with their customer. They don't value the customer and their time. This is against consumer law and strict action should be taken against the manager of store NIT -1, Faridabad.

How trends make the customer for life. Very frustrating and disappointing.

I request the team to look into the matter and solve my problem at the earliest.

Today i went to zsqare mall kanpur and visit reliance trend store the female helper came to me and falsely told me i[censored] shop fr 5000 u will get borocil dinner set for free and i trust her and she told me the amount of kurti after discount is 800 which was 600 and add 2095 of borocil dinner set in my bill i was in a rush so i didnt chk it bt after reaching home when i checked the added amount of borocil dinner set in my bill i was shocked because as per our conversation it was free of cost i felt cheated from sch a reputed organisastion salesalman id is 60562432 kindly dismiss taht girl i will take the matter to court otherwise

I am charishma a regular customer with reliance trends and reliance digital store at visakhapatnam and rajahmundry..
Recently on Jan 12th I went to shopping to reliance trends at anakapalle for the first time with family. But to my surprise here some of the employees and particularly store managers were very rude. They are commenting on customers and talking badly with people when they ask questions..my experience here at anakapalle trends is very bad and I felt very offended and insulted here..
I am requesting the higher officials to take care and change employees because it leaves bad opinion on companie's name.
And this try is to help other customers who might experience this situation in here.

Expecting and early and positive response
Thanking you

Yesterday ( 27.1.2021) I purchased from trends in E.A mall Chennai. But they have taken bill amount from my account twice. I want refund.

Ur Acc#400021 is debited with Rs.4276.00 for Txn at RELIANCE. Card#xxxx2265. Acc Bal.Rs.+38745.74.Customer Care:[protected], 2383343-TMB.

Ur Acc#400021 is debited with Rs.4276.00 for Txn at RELIANCE TRENDS Card#xxxx2265. Acc Bal.Rs.+34469.74.Customer Care:[protected], 2383343-TMB

I made purchase from Relaince Trends, Binaka Mall, Jagdalpur, Chattisgarh todate after seeing the ad "50% off + shop for 3499 & get additional 25% off. Also get coupon worth 4000 on shopping worth 3499 or more"

I made purchase over 3500 and availed 25% additional discount. However when I asked for coupons, the people at counter said coupons are not available and that they are helpless.

On enquiry if such coupons can be made available on soft copy, they said that the same is not feasible.

Once I reached home and checked bill, I found that 1 coupon alongwith it's No is mentioned in the invoice.

How do I proceed with my complaint?

Thanks