Reliance Trends Complaints & Reviews

I visited reliance trends bearys city centre mall SN market shimoga on 24.10.2020
there I have purchased one set of dress (night dress) for my daughter it was displayed RS. 499 for set. But when I gave that in billing counter that lady after billing she was telling only for top rs. 499 and you should pay extra for pant. They could have told before billing. Really its cheating and irresponsible people. After fighting they issued one...

It was a very disheartening experience in the Trends Showroom in Tripunithura, Vadakkekota. I had been to the Trends showroom to buy nail polish because I needed the same brand and colour offered there. Unfortunately when the sales person saw the nail polish and tried to bill it he said I couldn't buy just that. Another lady at the counter asked him to do something else and bill it and he out rightly refused to bill without even explaining. All this happened with other customers watching. I felt insulted. This is my 2nd bad experience. The sales guy owed an explanation to me after atleast waiting for 20 mins to fo the billing. Hope you will look into such instances or else you should write out a clear notice saying that a minimum purchase should be done so that people dont go there.

Afte spending an hour or Time in stores, they informed Trials not allowed. Which wasted the time.
Prior Information should be given.

We were informed by Salesman Kannan that if we buy two pants in the 200 rupees off section which we did and at the time of billing the lady said the offer is not applicable. Store Manager tried his level best could not redeem the promo code. We are buying clothes and dresses from day one from Reliance Trends and Received a hopeless and pathetic service from the cash counter. Later after waiting for 30 minutes that Store Manager Padmanav said it is applicable on for Sweat Shirts not for pants. I want to speak to the owner of the business and need a letter of apology. If not I will stop buying from your company.

I have purshased cloth on 8 nov2020 but still not received cloth, amount is debited in my ac.
Alok kumar
[protected]

I am your regular customer. Roll date very satisfied with your product and store staff service. But today I went for shopping, in between your lady staff came to us and said that there is an offer on purchase of Rs 3499/ in which we will get a hunddy or other utensil, but didn't told about offer after paying Rs 199 extra. We asked about this .then your manager come and it's not possible to return the item. Then he paid RS 199 from his pocket and keep the gift item. But after few minutes we came to store and ask to return the gift to us, but store manager strictly refuse to give us our gift item and said I sold it to other customer. Store is running out of said gift item. He rudely said you can complain about me. How he can sold gift item to other customer once it out of your ledger/ system. Please resolve the issue. My mobile no is [protected]

I bought one week back from trends at seliyur shop in chennai. It is very worst materials trousers (Netplay Heritage workwear) in offers price. You are cheating with all customers. I never buy in next time in my future.

Yuvaraj
[protected]

Reliance trends, 4th block, Jayanagar.
When I went to exchange mt purchased garments, They wanted to charge extra for the service which no store does ...This was a wierd and unsatisfactory experience for us. We had to come back without exchanging the product and its of no use for us now. Hope they will get it exchanged ...Thank u

Dear sir/madam,

I purchased for around rupees 9000 in reliance trends. I exchanged one leggings that was damaged in one of their branches (shanthi colony chennai). The billing person had taken my original bill and she made a new bill as I purchased more than my exchange price. When I asked that billing person how would I exchange any other product in near future if you take the original bill? She replied that I will get a soft copy of a bill and I can use it. When my sister wanted to exchange another product in OMR branch, they were refusing it to exchange at first saying that exchange is not applicable in their stores. I spoke to their manager and he was asking me the original bill which was taken by the other store person. He was not accepting what was told to me when I exchanged the first product. First of all, they said there is no exchange in that branch, then they asked the original bill. When I asked the customer service in shanthi colony branch, one person was telling one exchange only is valid for one bill, other person was telling you cannot claim exchange second time for the product you exchanged already. There were no proper information were given to the employees, each and every person is telling something different. There was no unanimous information being shared. It was confusing the customers as well. And the manager who spoke to me was very angry and he was not serviceable

Hi,

Yesterday (11-November-2020). I purchased one Jean pant and shirt in Perambalur, Tamilnadu Reliance Trends.
Jean pant MRP mentioned in Price Tag is 2999 But Sales person Billed it for 2399. I paid Total amount 3304 amount by cash.
I did not get any discount/offer.

This issue sales person charged 100 rupees extra flying machine Brand.
I explained this issue to store Manager, He was not...

Not talking properly with senior citizens, bcz of phone number issues during payment

Yesterday (08.11.2020) mistankly I have purchased pant size W28 instead of W30 for my brother.. The pant size W28 is too tight for him...
Kindly allow me exchange the pant with size W30.

Yesterday I had registered the same complaint, but you have not responded and simply marked as "Complaint resolved "...

I badly dissapointed with you for my last complaint...

Kindly accept my request

Hello sir, I will not disclose my name I'm a reliance trends staff at nalasopara west, sir yesterday in morning 10:30 am store manager Mr tabish Patel spoke abuse words in front all ladies staffs, he doesn't have any sense to talk with the staffs he is using bad words, . please look into this case seriously I'm very disappointed

Today (08.11.20)I have bought a pant for my brother..mistakenly I have selected waist size 28, it was very tight for him.. I requested them for exchange but they denied...now we can't able to use it...

Kindly accept my exchange request...

My mobile no:[protected]
Mail ID:[protected]@gmail.com

Thanks in advance
R. Kathiravan

My name is Jagdish Ghate. I have purchased from Reliance Trend, Chandraput(MH) on date 8/11/2020. As we wel aware that due to covid pandemic, trial rooms of reliance trend are not open. Hence, the customers are facing size/fitting problem of apparel. However, Reliance Trend, Chandrapur (Maharashtra) is not allowing to exchange the apperal in case of any fitting problem. I had confirmed the exchange policy before bying the apperal. That time the it was assured me to exchange the product in case of any size problem or defect. However, Relaince Trend, Chandrapur is not ready to exchange the apperal at this time

Ladies sales executive r too worst...Keep on arguing with customer, , nt even show the collection even we asked for and tailoring service s also not gud..The thing s they won't respect the customers..we purchased in chennai the service s too gud bt in kanchipuram s toooo bad service.Is soo disappointing with trends...

Staff mr. baswaraj DM and entrance security staff at sangareddy x road branch.
Both are not allowed in store at 8:30 pm
They are saying closeing time and lockdown.
OMG ur staff are making fools to everyone.

My complaint is about reliance trends north paravur outlet in Ernakulam district . The staff typed my bill along with that of another customer's bill and made me wait for a long time wasting my time

Staffs name is surya. She was rude to me when I went there. Didn't appreciate this kindf behaviour from staffs @ reliance trends.

I have visited a reliance trends store situated at Subhash Nagar, Dehradun and I have purchased total 08 items in one bill on the offer of 70% discount, if we buy 5 products. Since the number of items was 08, therefore, it should be billed on 70% discounted rates as per the offer but in the bill I have received the first 05 products was billed at the 70% discounted price but the rest three were billed at the discount of 50%. At the time of payment I did not check the complete bill in the good faith of Reliance but after arrival at home, when I checked the bill, I came to know about the fact stated above. I am not questioning the offer that I should by total 10 products to avail complete offer... It was my understanding that when I am buying more than five, I will get 70% discount on my bill. My complaint is about the knowledge/ negligence of cashier/ support staff, they should advise me to add two more products to avail maximum benefit of the offer but they didn't. Due to negligence of cashier/ support staff I lost approx Rs. 700 of my hard earned money. I also called the store after reaching home but they just said... sorry sir... we can't help in this matter. If this feedback/ complaint reach to the reliance trends authorities, I would like to suggest that kindly advise to their staff to work in the interest of customer/ company because more sale will earn more profit to the company and in this way customer can save their heard earned money by buying more. I would like to request to Reliance trends to provide another opportunity to add two more products in my previous bill to recover damage caused by the negligence of cashier/ support staff. Thanks