Reliance Trends Complaints & Reviews

I have doing shoping of amt 3263.82 by rampur branch ag bill no tg[protected].. Cust type urd dtd 19 jul 19.
Its too bad experiance for us becoz reliance trands charged the rate more againest to mrp or discount showing on his tag..
Reliance is cheat us or not given proper said discount as per his tag or also onone inform us...
After that i have call to store but someone said its human mistake or suddently changed our rates or discount on higher side. Or cut the phone..
Am totally unsetified with realiance service and particular staff also..

Regards
Rajnessh thakur
[protected]

My complaint is regarding the refusal of the person at billing desk of the reliance trendz outlet at thakurpukur, diamond harbor road against a purchase made today afternoon (I. E 19th july at around 2.30/45 pm).
Firstly, the billing person was unwilling to help me with the process of knowing my point balance i currently have.
Secondly, he informed that the physical cards are no longer valid. When i questioned about what happens to the points i have, he said to come later for that. Want to inform that i have rs 632.11 in my above mentioned reliance one card.
Thirdly, he lied about server problem when i insisted for redeeming the points against my current purchase bill. He was outright rude and refused to redeem it.
Please let me know why was i denied to redeem my points and asked to come later? I want a solution to redeem the points that i have in my physical card. Hope you will have a favourable solution

Dear team, on dt. 14/07 shopping done 2695 due to some reasons on today we went for exchange or new shopping approx 30000rs in trends hanumangarh we waited for 1 hr but no billing done by the team.in this duration each & every time sandeep kumar & rajat sharma moved us b/w ground floor & 1st floor. Finally call for complaintregister but told us not available there. Its locked in another employ will available on tomarrow.
Now pls suggest who will waste 1hr & to whom have a time for it. Pls change the environment to make smoothly shopping

I have recently buy a hp laptop which costs 37000 from reliance trends and there are some problem with the microsoft account they created. Whenever i call them or i went there, they ask me to contact windows customer care

I called customer care and they said to contanct the seller, but these people who working at reliance trends are not helping me.

Since a week I m visiting reliance trends showroom located at U mall, coen road hubballi as sale is going on once we enter the showroom it's sweating like summer days I could not see the products it's heavily raining outside but inside it's like hot climate no air conditioner no fans. Wen asked the sales man there he replied its under repair so within 2 days it LL start. But again I went it's the same condition how to shop in such horrific condition.

I am complaining about your employee's behaviour.. I have been for shopping in reliance trends in bestech mall mohali, sahibjada ajit singh nagar but there was a employee miss mohpreet kaur and she behaves very rudely.. She not only spoke in a rude manner but also tried to get personal by saying personal comments.. This was very bad.. Please take some appropriate action for these type of employees atleast they can't do again with other customer... Thanks

Harrassment by the Store Staff(9 July 2019)

Dear Sir
I hope some one is there to read this. I purchased few dresses in your Vellore store . one week back. They told to get it altered in Gandhi Nagar Katpadi branch. Yesterday i went to Katpadi branch and shopped there. The staff told that Tailor is not there. Come some other day for alteration. I went today after office to give shopping . The staff at alteration desk and tailor were rude. They said they are very busy come tomorrow to collect. SO this makes the 4th visit to ur store. I left the idea of wearing my store and got so disturbed bu their behavior that i said kindly cancel it. and i am returning the things. Call ur manager.. They said Manager is not there too.
Finally the tailor said okay come today at 9:30 pm and collect. I said fine... My hunband went there at 9:29 and the guard told him at the gate that the tailor left and has taken key with him.. and my husband was not allowed to entered the store nor any staff came out to explain the situation. He returned back now. I feel why mistake we did to get such poor treatment.
I wish to state that my one day salary is more than 2 months salary of your entire store staff at this location and yet these people want to waste customers 4 days to do a simple alteration. I am so saddened by this that i have also filed a complaint in consumercomplaint.in.. By the way to tell this was a simple alteration of 3 small kurtis
OMG how i wish that i never would have got my self in to this unfortuante shopping experience.
Swear to god I AM NEVER GOING TO BUY AGAIN IN YOUR STORE. My only request is if you can not run a small alteration unit .. why not tell customer upfront and not after billing is done.

This is an incident of reliance trends in vellore.
First they will sell the product and then they will say the tailor is not there... come next day. Next day when u go they say they are super busy and come next day to collect.
When i said i m ready to throw the shopping back to them as customer can not keep coming 4 times for a simple alteration in the cloth.
The tailor gave the chit to come back at 9:30 pm... when my hubby went to collect at 9:30 ... the guard stopped him to enter.. and told the tailor ### has gone ten mintues.. simply. I feel so bad that i did the mistake of shopping in this ###. I hope any one from the management checked how their staff harrasses the customers in small cities.
I vow to never shop in reliance trends again ... no matter what may as i can not run again again to store to 1day: purchase. 2 Day: to get tailor 3 day: tailor escapes: 4 day to collect...
Sorry but Thank you.

Am extremely shocked by the sales staff behavior at relience trends kadavantra (Time 7/7/19 at 4.30pm).
I came shopping with my aunt and my fiance. After choosing a dress she went to womens trial room. At that time inside the trial room there were 3 sales girls and two boys sales staff. My aunt asked the boys to stand out because its for women's trial room. The boys went off but the sales girl aggressively replied they don't have to move they are the staff.
I wonder why named womens trial room if sales boys sre inside that.
And we politely ask to go out. The sales girl was such an arrogant behavior to customers like us.

On 21 june, on june 21, when i and my family went to shopping in your reliance trend darbhanga, we saw people there that santosh singh and priyanka stuck with each other on the cash counter, both were misinterpreted there. While i was not alone there was my family with me. My sister-in-law was my two daughters. Tell me how bad it is when they both were doing so wrong in front of everyone. When i tried to explain them, they behaved very badly with me, then after going to the message, i went to speak my complaint, but there was no hearing on that. After this the matter went a long way but there was no one to hear. Why??
Suggestion:- please fire this type of staff, which have love affairs in store.

Dear sir' madam
I am complaining from your hospet Karnataka branch I am your regular customer means I am shopping in your branch every two or three days after today on 23/06/19 at around 11 o clock when I enter your hospet Karnataka branch with my husband and two daughters I asked to one of your employe for Jean's pant he said no we don't have and then I find it my self another one lady sales girl came to me and she said madam there is no discount on it her behavior was like she criticize me I was shocked it was not only I am shopping when there is discount whole year I am shopping at your branch now I am leaving this matter to you I will see what action you will take n how much respect you are giving to your regular customer
Thanks

We went to reliance store at science city yesterday morning at 11.30.ahmedabad.gujarat.we purchases apparels and my husband had a alteration so went to tailor of the store...their came a boy named AJAY SHARMA.Tailor was on some call so we were waiting.AJAY SHARMA came and asked tailor to come as madam of the store DIMPLE SOLANKI is calling urgent meeting.my husband requested that just take my measurement so we can go as we have to pick kids from school and we r already late.i have never seen the rudest ever guy than this he said "sir wait to karna padega" when we asked who is imp customer or mam he with his very dirty body language said "'mam".
My husband got upset and said take me to ur mam...when we went near her cabin they said only staff allowed so mu husband said ask you mam to come out..now they went in and were having their meeting...seeing this my husband now really upset went inside and said mam "either yoy do my bill or give me cash back as i am really getting late...and this foolish lady without also asking what happened sir said " "i[censored] r geeting late u can take cash back...we will take some time"". and that guy on this my ajay sharma is showing us eyes with anger...you can check the whole incident on cctv...if any changes in this...i would be waiting to hear ur revert and action very promptly

Mr ajay sharma and dimple solanki are one of the rudest people i have ever seen ...after explqining we have to pick our 3 year old kids from school they were like ur time is not imp we need to talk and no one cared for customer

My husband11.30.ahmedabad.gujarat.we check the cctv camera to know the trut

Not attention from staff members, they rather spend their working hours selecting stuff for themselves instead of helping potential customers.

Seen such behavior in many reliance trends stores.
Crude response demanded.
Employees need strict working environment with little time to wander around.
All early offers are used by them as they know the store much better as compared to customers, leaving them pity hand-me-down offers.

There was 50% off on ladies top but while billing the cashier took off the tag and threw in the dust bin and asked to pay full. Your staff was making fun and laughing. Remember one thing u r there to serve your customers not to cheat and fraud with your customers. Requesting you to be in your limits. Or else I will go to consumer court. Kindly learn to respect

I purchased a laptop over ₹40000, I got an issue on laptop after sometime but before warranty period was over. Everytime I go with the same issue they simply used to check it and say it's fine it's been done now no problem will occur. It was more than 5 times and approx. 3 months I was wondering for same issue same help. Then hence my laptop encountered the worst situation, now it was unable to take load/start. Now they bothered about the situation, but wait what! instead of giving their service (under warranty period) they started checking if the material was purchased from the same store same company same place (I was out of my mind, hey y'all I am not that rich to purchase products of over ₹40000 once or twice in a year... Or if I am I wouldn't have been begging and wondering on your's stairs for help).
As a corollary of their search they found the batch no. Or product no. Whatever was not same...they denied for giving any further help. I gone mad at them on the store, then the manager came up to handle the situation or may not to show other customers the problematic situation. They asked me to come another day.. I thought ok why not to try one more day. Next day, They found error from their side. They asked me to leave the laptop to them as they will send it to service centre.
They called me and intimidated about the expenses and charges. It was more than half of the actual expenses of the product.

I got my laptop repaired, fit and fresh from a street electronic shop at just ₹2200. What else to say.
Still, Reliance trend I am never going to purchase any kind of products even in dream from your store neither recommend anyone rather I would stop them buying from this bandit store.

Hi, i have purchase school shoes and others, your company have provided 2 coupon worth of 500, 500. in chennai you have so many out let showroom available to use this coupon, but your coupon not mention to use particular show room only. if coupon can use any outlet of your company that's easy to purchase and use your offer. why should i go particular shop again and use that offer coupon, what;s the logic and how will use next time if anything get.

now i cant use those coupon last week in chennai chrompet show room, only tiruvanmiyur mean, why not mention in offer coupon.

I did shopping worth 7000rupees at reliance trends nizamabad and got a discount of Rs.3500. But however as my family members were not satisfied with 2 products I requested for total return (because most of the products of various brands were out of stock in trendz nizamabad, so I could not replace those two products also with any other products).
But manager of trends nizamabad was not willing to take the products back and return my money back . I have gone through the return policy also where it was mentioned that amount of the returned product can be added back to my bank account(I paid through my debit card) .
The manager is providing wrong information to the customers and not at all listening to my words (I have shown return policy also) .
Please resolve the issue. Im not at all satisfied with the service .
Im not a new customer to reliance . I have shopped for 3000 rupees in reliance mart and 2000rupees in reliance foot print .
Im pretty sure that reliance is not considering customer satisfaction (just only considering profits). I left the store with zero satisfaction .
If this issue is not resolved then I won't recommend reliance trends to anyone. Thank you

Myself Anish R, I work at National Institute of Technology Calicut, Kerala. I have happened to shop at Reliance Trends at RP Mall at Kozhikode, Kerala. Me with my wife and our newborn of age 6 months took some time to shop at RP mall, Kozhikode.
I was busy trying out T-shirt and was unaware how my wife was treated by one of your floor heads I suppose. Expecting my anger she didn't share her experience untill it was too late as we have already reached back home.
I seated my wife with my child at the entrance of the change room so that I could have my wife's opinion too before fixing the dress. During the time I went for changing your floor manager have talked in a very bad manner to her to step out of the floor area of the change room. Is this your way of treating woman or is this the way to behave to a woman in presence of her child.
To be very frank if this would have happened in my presence your floor head would not have behaved so in future with any one else.
Nice shopping with reliance with floor personals like these. So pathetic that you still employs personal with low self esteem and hearts without compassion .
Really bad this happens in reliance too.

It's not complain infact query that how can I get my purchased item which I have forgotten over billing counter only?

I have purchased total 7 items and of them while packing in carry back, out of my vision I forgotten over desk to keep it in the bag and after reaching home while checking the clothes I found only 6 items.
Is there any chance to get my item back. Just a day before I have purchased it and I have bill to show code.

Will I get my item back ?

HI
Me & my friend went reliance trends ( unity group Maharshi Valmiki Marg, Vishwas Nagar Extension, Vishwas Nagar, Shahdara, Delhi, 110032 ) today
we went thr for size change
security person name Dimple behave so rude with us she said behave urself
as my frnd standing thr but she ignore her totally and cater others pls take action & ur billing staff here is just so stupid or what dont know how to behave with customer or someone elder
pls i hope u guys take proper action
this is completely nuisance.