Reliance Trends Complaints & Reviews

Not attention from staff members, they rather spend their working hours selecting stuff for themselves instead of helping potential customers.

Seen such behavior in many reliance trends stores.
Crude response demanded.
Employees need strict working environment with little time to wander around.
All early offers are used by them as they know the store much better as compared to customers, leaving them pity hand-me-down offers.

There was 50% off on ladies top but while billing the cashier took off the tag and threw in the dust bin and asked to pay full. Your staff was making fun and laughing. Remember one thing u r there to serve your customers not to cheat and fraud with your customers. Requesting you to be in your limits. Or else I will go to consumer court. Kindly learn to respect

I purchased a laptop over ₹40000, I got an issue on laptop after sometime but before warranty period was over. Everytime I go with the same issue they simply used to check it and say it's fine it's been done now no problem will occur. It was more than 5 times and approx. 3 months I was wondering for same issue same help. Then hence my laptop encountered the worst situation, now it was unable to take load/start. Now they bothered about the situation, but wait what! instead of giving their service (under warranty period) they started checking if the material was purchased from the same store same company same place (I was out of my mind, hey y'all I am not that rich to purchase products of over ₹40000 once or twice in a year... Or if I am I wouldn't have been begging and wondering on your's stairs for help).
As a corollary of their search they found the batch no. Or product no. Whatever was not same...they denied for giving any further help. I gone mad at them on the store, then the manager came up to handle the situation or may not to show other customers the problematic situation. They asked me to come another day.. I thought ok why not to try one more day. Next day, They found error from their side. They asked me to leave the laptop to them as they will send it to service centre.
They called me and intimidated about the expenses and charges. It was more than half of the actual expenses of the product.

I got my laptop repaired, fit and fresh from a street electronic shop at just ₹2200. What else to say.
Still, Reliance trend I am never going to purchase any kind of products even in dream from your store neither recommend anyone rather I would stop them buying from this bandit store.

Hi, i have purchase school shoes and others, your company have provided 2 coupon worth of 500, 500. in chennai you have so many out let showroom available to use this coupon, but your coupon not mention to use particular show room only. if coupon can use any outlet of your company that's easy to purchase and use your offer. why should i go particular shop again and use that offer coupon, what;s the logic and how will use next time if anything get.

now i cant use those coupon last week in chennai chrompet show room, only tiruvanmiyur mean, why not mention in offer coupon.

I did shopping worth 7000rupees at reliance trends nizamabad and got a discount of Rs.3500. But however as my family members were not satisfied with 2 products I requested for total return (because most of the products of various brands were out of stock in trendz nizamabad, so I could not replace those two products also with any other products).
But manager of trends nizamabad was not willing to take the products back and return my money back . I have gone through the return policy also where it was mentioned that amount of the returned product can be added back to my bank account(I paid through my debit card) .
The manager is providing wrong information to the customers and not at all listening to my words (I have shown return policy also) .
Please resolve the issue. Im not at all satisfied with the service .
Im not a new customer to reliance . I have shopped for 3000 rupees in reliance mart and 2000rupees in reliance foot print .
Im pretty sure that reliance is not considering customer satisfaction (just only considering profits). I left the store with zero satisfaction .
If this issue is not resolved then I won't recommend reliance trends to anyone. Thank you

Myself Anish R, I work at National Institute of Technology Calicut, Kerala. I have happened to shop at Reliance Trends at RP Mall at Kozhikode, Kerala. Me with my wife and our newborn of age 6 months took some time to shop at RP mall, Kozhikode.
I was busy trying out T-shirt and was unaware how my wife was treated by one of your floor heads I suppose. Expecting my anger she didn't share her experience untill it was too late as we have already reached back home.
I seated my wife with my child at the entrance of the change room so that I could have my wife's opinion too before fixing the dress. During the time I went for changing your floor manager have talked in a very bad manner to her to step out of the floor area of the change room. Is this your way of treating woman or is this the way to behave to a woman in presence of her child.
To be very frank if this would have happened in my presence your floor head would not have behaved so in future with any one else.
Nice shopping with reliance with floor personals like these. So pathetic that you still employs personal with low self esteem and hearts without compassion .
Really bad this happens in reliance too.

It's not complain infact query that how can I get my purchased item which I have forgotten over billing counter only?

I have purchased total 7 items and of them while packing in carry back, out of my vision I forgotten over desk to keep it in the bag and after reaching home while checking the clothes I found only 6 items.
Is there any chance to get my item back. Just a day before I have purchased it and I have bill to show code.

Will I get my item back ?

HI
Me & my friend went reliance trends ( unity group Maharshi Valmiki Marg, Vishwas Nagar Extension, Vishwas Nagar, Shahdara, Delhi, 110032 ) today
we went thr for size change
security person name Dimple behave so rude with us she said behave urself
as my frnd standing thr but she ignore her totally and cater others pls take action & ur billing staff here is just so stupid or what dont know how to behave with customer or someone elder
pls i hope u guys take proper action
this is completely nuisance.

I handed over my coupons worth rs 1500 to your trends forum mall mysore and selected the item to purchase but coupon redemption date is 30th and I shopped on 28th as I have to leave the city on the same day, for that I asked your store manager to courier them to my current address as there is no trends there and they responded well that they will do the same. But now they are not receiving my call and not responding towards the same. Is this kind of service you people are providing? This is really pathetic that you people are not sticking towards your words.

I ordered two reliance trends card yesterday by using the points I got from my company ( thomson reuters, bangalore)as an appreciation of my work. I got it yesterday from oc tanner private limited (company which delivered the card)

But today I went to reliance trends outlet bangalore they told it is zero balance card.what will I do?

Can I return it ? Will I get my 2000 rs

Hi,

Pathetic experience at Reliance Trends WARDHA Maharashtra. No AC working and it's so pathetic to concentrate on shopping.
I visited store on 17th March 2019 i was told that AC will be repaired soon. Now in the month of June problem yet not solved.
This might be one of the topmost reason for short footfall at store.
One suggestions- atleast break these glasses and allow air to pass to avoid supocation.

I have been purchased one top at phaltan branch on 02.06.19. At that time tailor not available at store for ulter
Today i went to shop for ulter top we have found no any sleeves available bt same other top having sleeves
Manager not helping to exchange or not accept to ulter the same today
No one told to us that offer cloths will not exchange at the time of shopping. Only stamp affixed on the bill that not exchange

I purchased a dnmx tshirt from trends bijapur. Bought size xl which was perfect for me on trial. I wore it just 2 times. Now the tshirt streched so much downwards til just above knee. What kind of quality is this. How can a company this provide a meterial which wont last. I wore it for 2 times and i cant use it now.. Big loss for me. Unusable product....

I recently visited reliance trends, i bought a t-shirt dnmx branded for 499, but i went to the cash counter i gave 500 rupees note and asked for change of a rupee, in return cashier told me, no change,
I was very anoinyed, and repeatedly told cashier to pay one rupee, but he was reluctantly told me no change to give,

What is happening, u people can't even run a store with proper change, why should i leave my money whether it is one rupee or thousand,
Don't make people to ask for change in return come forward to give what belong to the customer,
I do have proper bill for proof,

A message arrived today i. E. On 3/6/2019 that there is off. Rs.500 on purchase of rs.1349 valid till 2/6/2019. What's the value of that offer? Customer runs towards the nearest stores and selects their favorite clothes and at the counter they says that their is no offer. It's expired yesterday.
There is a request to the company that please improve this.

I have purchased some garments worth rs 10830 from your jalpaiguri store. After billing they informed me about the coupon. If they informed me before billing i could split the bill and reedem the coupons. When i complaint about this to the store manager instead of repentance he misbehaved with me and said it was my fault to not to see the offer... I am an existing customer of your store since 2011... So it's my heartiest request to take some necessary steps against the staffs

We very much disappointed/dissatisfied with the rash behaviour of the tailoring department manager about the stitching the ladies top, he told that it will take 7 days time and delivery will be given by[protected]. If we asks for give the delivery by[protected], he tells meaningless answers. We want to know for stitching top hands if it's takes 7 days time, how can we buy dress in reliance trends, plz take necessary action regarding manager behaviour and resolve the problem as early as possible.
Regards
P. Santhi swaroopa
Cell:[protected]
Cell 2:[protected]

Your manager of kunigal outlet talked in a rash and filthy language regarding redeeming my coupon points on 2/6/2019 evening and refused to give discount as per your company message. He has insulted me in harsh language. I request you to take necessary action against him and advice him to redeem my discount coupon failing which i will approach the necessary consumer forum against him and your company for the cost and consequences of which you will be held liable.

I was at reliance trend sindh, pune, outlet today. I picked up a shirt having a table of flat 30%off. At billing i was told there is no such offer. Non of the staff were cooperative and all they were trying to do was take off the discount pahle from my hands. Unfortunately they could not do so. I have been billed for full amount which i have paid by card.

Copies of invoice and discount label are attached.

This ia the 3rd or 4th instance at this store, earlier times my kids had gone and couldn't do or argue about this matter.

If your staff has made a mistake why should we pay for it...?

Sir they have confirmed the deal with us for rental property but they canceled it afterwards because the other party gave money to officers.. Will our voice be heard??? Sir we just want to know where we went wrong? Reliance is such a big name... N is known for its transparency. We as a common man request you to give us justice... Hoping for some strong action by your side...