Reliance Trends Complaints & Reviews

Item purchased on 28th May. Amount deducted twice via card transaction and UPI. Till date no refund. Employee(female) at the store least interested to resolve the issue

Dear Customer Service Team,

I hope this email finds you well. I am writing to bring to your attention an unresolved issue regarding a refund for my recent purchase at the Reliance Trends store located on Delhi Road, Hapur. Despite multiple attempts to resolve this matter, I am yet to receive the refund of my money.

On May 20, 2023, I visited your store and purchased items worth INR 1597. To complete the transaction,...

On 21/06/2023 by UPI transaction 3521.50 rs. debited from my account but they denied to not recieved the money.After that I made case payment for above bill.
But still today I didnt receive refund from Reliance Trends farrukhabad.

Iwould like to register a grievance regarding a recent purchase I did from a Reliance Trends Footwear shop in Ranchi.
I bought a pair of shoes from the shop, and after wearing them for just 1-2 days, I noticed a manufacturing defect in the shoes. There is improper stitching in both the pairs in the heel area which is causing shoe bite. Just after minimal use, there were cuts and bruises on both of my ankles.
I took the shoes to the shop and demanded a replacement since the item was defective, but they told me to wait for around ten days while they tried to resolve the issue. I notice that the store owner took a few photos of the shoes, but the defect was not visible in those since it's inside the lining of the heel area.
Upon calling them up today, they have informed me that they will not be able to replace the product since the "product team" has denied replacement. He also said that he will not be able to retrun them since he cannot sell them to another customer. I asked him why he wanted to sell defective shoes to another customer?
I am now left with a pair of shoes which I cannot wear due to the defect, and basically they are useless to me.
This kind of after-sales service is abysmal and is not expected from an established brand like Reliance.
I would like you to look into this matter with priority and take some action to either replace the defective product, or issue a refund, or at least issue store credit worth the same amount.

Saturday purchased from thrissur trends lot of dress, due some size issue we have went to shop for exchange . Very bad behavior from manager and they not ready to exchange due to their mistake in tags for same items indifferent price . They asked additional amount for exchange the same material with less price by manger . Kindly review and support

Date 22.06.2023
Client - Reliance Trends

I have visited Reliance Trends, Ghoshpara Road, Shyamanagar, North 24 Parganas outlet on the mentioned date at 7:30 P.M. The management of the outlet is extremely non cooperative. They are not at all aware and updated about the offers. A frock for 7-8 years girl, having the price printed as Rs.1049/- and the manually it was written on the tag that it was in an offer at Flat 599/-. But when I came to the cash counter, the system shows its price Rs. 799/-. That means the manager is not aware and updated about the price of a product under his jurisdiction. Does Reliance pay the value of my time I have to waste there for their employee's callousness?

On 18th june, i have done shopping on reliance trends for 4702 and i have paid the amount through debit card, the amount got deducted from my account but the cashier said error in our mission and amount has been reversed.
so I have paid cash again and done my shopping.
But 48 hours over till now i didn't get any reversed amount RS 4702 from the reliance trends.
Please help me to get my money back.

Hello Team,

I have done a payment of Rs 1558.25 at Reliance trends store via Paytm Upi method.The payment was successful from my Paytm app.But it wasn't received by the merchant.Due to this I was unable to place my order despite money being deducted for them from my account.Attached screenshots for transaction.

I request you to kindly revert my money back.

Attached Paytm transaction detailsbr...

I have bought 3 kurtis from trends madurai showroom few months back. Last Sunday I wore one of them for the first time.
Next day after a single wash my dress became a mess.
There are stains here and there.
Before wash it was good. But after single wash my dress is not looking good. Stains of the print was all over my kurti.

Please exchange this top for me. I want replacement of the same dress on same size (xs).
Kindly do the favour.

I bought 3 kurtis from Anna Nagar show room few months back. I wore one among them last Sunday for the first time.
Next day after a single wash my dress became mess. There was stain all over the dress.
Even though I took due care for the dress, I washed the dress separately by hands, not even machine.
Still stains of printing was there .
I have attached a photo and video down here .
Totally disappointed now.
I request you to replace the same in same size (XS)
I always rely on trends for the quality and look. But now after a single wash I was very much disappointed about the poor quality.

Kindly do the favour.

I bought products of ₹3999 where there was offer to get extra ₹3999 product from taramandal reliance trends store gorakhpur. I bought clothes for my family. Next day i exchanged few of them for bigger size and change color of same product and same price. Not even changed the brand then also i was forced to pay ₹500 extra to get change of size. They also talked very rude and very uncooperative. I even asked at the time of purchase that can i exchange it and they agreed. But next day they refused to do so

As we get the offer message from Trends, we visited Attur branch, Trends. The offer is that by purchasing ALL PRODUCTS worth of rs.3999, get apparel worth for rs.3999 as mentioned.but, they denied giving all products by keeping only selected products for sale for offer products and cheating customers.

Bought tshirt on 1st may 23 from relaince trends christian basti guwahati... After one wash colour gone and cloth also seen damaged as well. Due to unavoidable situation complaint submitted lately. Hope for necessary action
thanks...

I had purchased 1 trouser, 2 t-shirt & 1 track pant from reliance trends palladam branch.

After billing i had checked the bill found that there was amount was high from my purchase. Found a problem, they had kept unoffered product in offered place.

After discussion with team & store manager, they told we cannot change the bill you can buy any product for the same amount. Then angrly I had the product with extra amount and went to work.

After reaching room, i checked the fitting, but it was unfit, the. I went to shop i asked for replace the product, but the manager had denied to change the product.

Siripuram reliance trends vishakapatnam, staff behaviour not good .. taking to me rudely all most 15 minutes argued with me

As per the gift coupon they mentioned that if we shop more than 5999 we should get gift and they have not mentioned any conditions on that. I have visited vemulawada trends and shopped for 7631 and i have not got any gift.

Simply they are escaping to give the gift and telling the reason that we should get the gift only if we pay the MRP amount and this was not mentioned any where. Please look into this issue and ask them mention this point on conditions.

Hi I am Omkar from Satara, Maharashtra. I bought clothes of ₹3556 on 21st May 2023 from Trends showroom of Satara branch .At billing counter, lady from county gave QR code for payment, I have done payment from PhonePe from my side transaction was successful but lady from cash counter said payment was not received/initiated she asked me to repayment. Then again I did payment using card.She said you will get refund within 2-3 days but after 10 days I have not received refund. Still no update from anyone.

I had gone to Reliance trends in Chennai (Selaiyur) to purchase a clothing for my father. I had got two track suits for him. I paid by my ICICI credit card, (XXXX6018). As per the bank, the transaction transaction was completed successfully, but the response to the card machine was not obtained. The retail saleman said that the amount will be refunded in 3 days time. So, I had used annother card to pay the amount of INR 998.00 on 17-May-2023. But, till now the transaction has not been reverted. I wish to know how to initiate this dispute and get this amount refunded to me ASAP.

Thanks & Regards,
~Venki

21.05.2023 i go to chennai mariana mall and i purchased cloths at reliance trends . Total pay 5400. but your employee said pay extra 250 i give you gift. What is Gift sir? Gift means an item given to someone without the expectation of payment or anything in return. This Gift meaning then why i pay for gift ? i purchased 5400 but not use less. your gift worth is only 250. very worst gift procedure sir.

Hi, I am Omkar from Satara, Maharashtra and. I have shopped some clothes from trends and When I was at cash counter I made payment to QR code provided by counter lady from PhonePe, from my side payment was successful but she said payment was not received then again I have made payments using cards. Manager and that lady said you will get refund but not yet refunded.