Reliance Trends Complaints & Reviews

requsted sir, name- miss pooja giriya work in samdreeya mall from jabalpur relaince trends ka employ mr.lucky keshrwani very vlger prson girls k liye jo ki abhi d.m. training m bhi gya tha i hope aap hmei help jrur krenge poolish s to hm logo n infrom kr diya h i reqested sir or mam u will speedly take the action or maine s.m. sir mr. shidharth chtergi sir ko inform kiya lekin wo bole m dekhta hu hardly reqested sir or mam thank u.

I am residing at 563-P, Sector-10A, Gurgaon (Haryana) and currently in Raipur (CG) on tour up to 9th morning. On 4th evening, I Purchased two shirts from Reliance Trends located in Centre Mega Mall vide cash memo no. C0824 #0087 dated 4th May, 2015. Shirts are indicated on cash memo as "network shirts" and both are size 40 which I normally purchase and use. One shirt I used on 5th May and found it to be undersized and very tight. The label was thrown when I used the shirt. The other shirt label is intact. Today, I had taken the shirt to Reliance store and requested that the unused shirt may be changed with the next bigger size 42. My request was turned down with a remark that no change or refund is possible and the same has been rubber stamped on the cash memo since the item is promotional item. I wish some one had informed me that these shirts can be of different size than what is labeled and therefore the buyer has to take it on his own risk. I wonder if this can be the policy of any reputed store? In fact, a reputed store will perhaps change the used shirt also since it is of wrong size than labeled. Can I expect any solution or have to bear the cost of these under sized shirts just because I purchased them from Reliance. I await your response. Regards Tejveer Verma

Yesterday we purchased some clothes from reliance trend, international tech park, whitefield road banglore. I took the items to home and by chance i checked the bill, i Was shocked to see that one item is charged three times . I called to store and mentioned this, they again and again asked us to bring bill there but as we can't go there to solve this issue. We told bill no. to manager also but he is not able to solve our problem . Why sHould we bear our loss. I have highlighted item in bill. Kindly look into matter ASAP

My first and probably the last visit to the Reliance Trends Vijayawada. I felt humiliated by the cashiers at the checkout. Prior to shopping at Trends I spent Rs. 7245.00 at Reliance Footprint and I wasn't charged for 2 shopping bags. Then I proceeded to shop at Trends, spent Rs. 13, 271.00, the cash register didnt had the change when I gave Rs. 13, 500.00 so I had to deduct one pack of socks. The cashier started to scan 2 shipping bags for Rs. 10.00 and when asked I was told that all the Reliance outlets charge for the shopping bags. The gentleman very adamant and wouldn't listen to me at all. After paying my bill Rs. 13042.00 I then collected my items that were bought from Reliance Footprints and pointed out to that particular cashier that I was not charged for the shopping bags upstairs. He had nothing to say, then 3 -4 people started to argue with me over this and told me that Reliance Trends has nothing to do with Reliance Footprints. This response from 5-6 people from the counter made me uncomfortable and I had to leave the store disappointed ASAP. Shopping at big outlets is expected to have at least some sort of respect to the customer but the treatment that I've received today was horrendous. Hope this info will help the management team to lift their customer service.

I had a credit note from Reliance trends for Rs.800/- because of the price match issue on them. When I see on the display it shown 70% off however on the billing counter they only gave me 60% off and I asked them about it and they gave me a credit note for cancelling my order. However, It is valid for 90 days but I was out of city and returned to city after 95 days and called them to enquire if I can use my credit note, They told they will check with manger and will get back to me but they didn't called me back and when I called the next day to check the status they informed that agent is not available. This is a not good customer experience

I have selected an offer item shows 3 @rs 499/- (FOUR HUNDRED NINETY NINE ONLY). But at cash counter no offer shows for the same. The staff moving in the store confirm me about the offer. And the situation I faced by carrying my 1year old son. Even after that no one from your staff listened to my complain.

Hi, I bought some tshirts from one of your store which is located in haldwani, nainital on 16 Feb of this year. And those tshirts were new arrivals. First time I went for your brand. But the experience was worst. That t shirt got shrink after one wash..nw tht t shirt is wastage fr me.. If you cn do something fr me I l be thnkfull... But I don't have bill of tht bcz I never think that it will be happen with this brand...

I am Vishal Pathak ([protected]) have bought American Tourister bag from Reliance Trends (Banglore) - Kamannahali Main Road. I am living in Gujarat, Vadoara. I bought Cabin bag in November and in March its one of wheel broken. I approached to service center (Loachan Service Center, Vadodara, India) as it was in warranty period. After keeping a bag for a week they fix new wheel in bag but still alignment was not proper and hence they kept it for more 3 days but still they could not fix it. Technician himself confirmed about complete faulty batch of Americal Tourister bag and received similar multiple complaints as mine. I took my bag back as i have to travel and while coming back my another wheel of bag broken as well. Same issue again with another wheel proves manufacturing defect. Service Center is pushing to have a word with Reliance. I believe replacement is required of product as it proved to have manufacturing defect.

respected sir, i have purchased 4 formal pant from relaince trends haldwani of brand john player . 4 days before i have seen manufacturing defect in 2 pants. today i have gone to haldwani center for complain but their staff has not entertained and said no complain is seen of mine .

Im Ashwin from Hyderabad bought LED 32inches smart TV from Reliance Trend, Shivam road x roads, Hyderabad on 28/3/15 in the name of R Satyanarayana, mobile no: [protected] but till date we didn't get proper service from reliance. On 30/3/15 the product which was delivered is damaged one, after many follow ups with reliance customer care yesterday we received but again problem raises in fitting the TV. Your customer care agent sunitha promised that both delivery and fitting will be done on same day but it's not happen. We are fedup with this service and its very poor service which we didn't like it at all. Take immediate action against this.

Hai.. sir, , , I am Sreejesh P S holding Reliance One card with No. [protected] with registered phone number +91-[protected]. I took the card from Kannur out let in Kerala. After purchase for redeeming the points from card the staff of the above out let said that "you can redeem it next time" this type of answer for 2-3 times. Yesterday I visited your out let in Kottayam, Kerala the staff said that the date of birth entered in the card is with 2001 so you a minor as per our records so you can't redeem it now. But my original date of birth is 14/041980. I think the data entered by the staff at the time of issuing the card at Kannur outlet they make the mistake. So you may please rectify this and make me possible to redeem the points, , , thank you..my contact particulars are given below [protected]@gmail.com or [protected]@yahoo.co.in & phone number-sreejesh [protected]

I am writing this mail regarding a complaint that I want to lodge against store manager of reliance trends, jayanagar 4th block, bangalore. Today i.e.20thMar, 2015 I bought around 1300 rupees stuff from r.trends in jayanagar 4th block, bangalore around 6pm. When I passes through security gate, suddenly there was beep sound however it was only due to some previous tag in my trouser from westside. But the store manager instead of apologising to me, spoke in a rude manner and stating things like dont come back if you dont wish to, He was pathetic in his behaviour. I am amazed how can a good name like reliance appoint such managers so insane in their behaviour. He has expressed the most horrible customer behaviour. I demand an apology email from him very soon.Otherwise I would have to escalate this to consumer court for trying to humiliate me.I am sure Reliance would try to understand my problem and how humiliated i felt. Regards, Udesna email : [protected]@gmail.com

Recently bought a Netplay T-shirt from Reliance trends and with in 4th wash the T-shirt was not in an actual shape and color got faded. Although the price of the product was 799/-INR. It's not worth for the value of money i spent. Need some action on this!

Hi this is keyur ([protected]) (royalty card no[protected] I had been to your retail trends outlet on 18.03.2015 at Aundh, Pune I have purchased three t-shirts worth of Rs. 597/-. A banner was seen that on minimum bill of Rs. 200, parking charges of Rs 10 will be refunded (parking bill no. 190, two wheeler). I was surprised that I was denied the refund amount. I would like to mention that I have following higher value purchases from reliance group as under: On 27.02.2015 - purchase value of Rs. 9033/- On 18.01.2015- purchase value of Rs. 39896/- The above transactions may be verified from my royalty card number and if required bill the photocopy will be made available. It is observed that how unethical practice does reliance group follow. I am sure you are loosing such customer for retail grocery purchase monthly. Even D'Mart is much nearer to Your Reliance store. I hope satisfactory action is taken.

Dear sir, I purchased a lenovo s850 handset 6months back In your shop but 2months back repaired a moble in your shop but again we suffered a display problem already I handover my phone in your shop on 23rd feb 2015 but there is no responsed from your side properly. Your peoples told with in 10days they will give next they called & told to me again they taken a 10days now they are not responding properly, so please retified my proble its very urgent. I hope to you. ( reliance trends Kalyann nagar) Ranjith [protected]

Iam a loyal customer of your reknown outlet, but its very dissapointing to see very much unaccepted behavior of staff of reliance trends at billing counter 1st floor in shillong, if this is the way you carry on u with your customers, within no time you will loose them all, abusing a customer is crossing the limitation, better prove the customer handling section please

Dear Concern, I am highly disappointed with your services and the behaviour of your staff. On 23rd August 2014 I made a purchase at Reliance Trends store, Mantri mall, Bangalore. Due to Certain with Size I went to replace the same at Austin Town Store as my Office is nearby and it was not possible for me to visit Mantri mall just to exchange the garment. - At first your staff refused to exchange the product as it was discounted Merchandise. -...

I have purchased a shirt of john miller from reliance trends store at gomti nagar lucknow on 05.01.2015. i have made cash payment . MRP was 1299. there was discount of 30% so i have paid Rs. 909. But after third wash shirt' color has been changed and looked faded It is 1.5 half month old product. How the color has been changed and if your it is defective why u keep these products in your branded outlets. Please get it replaced or i want my money back. My contact no. is [protected] My Name - Nidhi Srivastava

I had bought a Network Trouser from Reliance Trends store Vivanana mall Thane on 16 Nov 14.Reference nos [protected]. The material is getting detoriating day by day.i wore the pants twice only but i was shock to see the new pants in this condition.Tried calling the helpline but in vain would request you intervention on the same.Rajesh Adiody [protected]

Hi.. Good Afternoon I m a regular customer of Reliance. I have a Reliance One card which number is [protected]. MY LAST 6 MONTHS TRANSACTIONS 14/9/2014-717 rs. 16/9/[protected] rs. 24/9/2014-209 rs. 21/10/[protected] rs. 3/11/[protected] rs. 29/12/[protected] rs. 23/1/[protected] rs. all transactions are by my axis bank credit card Hitendra Nandania. Now my problem is, , Yesterday Night at around 9pm I went to reliance trends at Alpha One mall, Vastrapur, Ahmedabad, Gujarat. I want to check my points in Reliance One card and want to redeemed it. My 50% cash back points were to added at 30th January 2015. your executive told me Before 10 to 12 days where i was go to ask him that time he told me. Actually I want to know that were my points add in card? but there was not any attending person yesterday night around 9pm, I wait till 30 minutes but no one came to give me information on inquiry(helping desk). Your all executives told me that our sir was go to wash room will come within 5 to 10 minutes, all are given me wrong information and even did not give a concern person contact number and mail id for complain. its a worst experience of my life. Is that a way to behave a customer? please take action on your staff and call me for confirmation, even my cash back points also not added in card which was add on 30th january 2015 and not added on 3rd February 2015. I will claim for my fuel and time in Consumer court, If you will not able to pay it to me. Because your executive told me come after 30th January you can use your points which will add in your card. Thanking you Hitendra Nandania ahmedabad Gujarat [protected]