| Address: | Belgaum, Karnataka | | Website: | reliancetrendz |
We had this experience on sept 29th. we shopped good worth approximately rs. 7000/- my brother has this membership card from reliance trendz. when given the phone number to trace the card details, girl at the billing counter said that they can get the details only if we produce the card and not the phone number.
we were telling them that if they cannot give discounts, fine, at least add the points to our account.
when we requested to speak to store manager, one guy appeared saying he is "the manager" . instead of listening to us, he seemed to be in a hurry to 'make us understand" as how it is impossible to add points & give discount on basis of phone number and that we should bring our card.
Now a days almost all big showrooms offer membership cards. and even if you dont carry the card, your details can be based on your phone number or other details you have submitted.
with this regard, I must mention my experience with westside at Panaji, where in the billing guy was very much persistent in adding points to our card, though we did not carry it, neither was i very sure as to which mobile number was registered with it ( so he had to try 2 phone numbers, name of the person and birth date as well)... ( i dont expect that much from reliance people)
given the way of talking of this guy, when we asked him to show his ID card he completely refused... later he accepted that he is not the store manager, and that the store manager was on leave... (god knows if the store manager was only refusing to see us)
As we shopped for 7k, we were eligible for dinner set. but they did not have it in stock hence gave us a letter, based on which we could collect the dinner set later...
but we stay in goa, not in Belgaum ... so how would we collect the gift?
why make claims which you cannot fulfill? is this not a form of cheating? Was this information helpful? | 
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