Reliance Trends — Branded Jeans worn out in first wash.

Address:

Ernakulam, Kerala

I have bought a DNMX black jeans, from my nearest trends before 3 months. It was my second purchase from there.But this time I had wash my new jeans before first use, due to corona safety measures with extreme happiness to be dressed.But after its wash it gave me soo pathetic and sad experience and my all belief in trends came to an end. My parents too scold me for losing their hard earned money for this rubbish jeans. so if possible, can you please help me to refund or exchange the product.
When I ask the stores sales employee she told me that as because of corona impact they are not exchanging or not taking back the sold product presently. Please kindly do the needful. Hope you give a positive reply.THANKK YOUU