Reliance Trends — broken product received returned back but amount not received

Madhu Maram

from Hyderabad, Telangana

Address:

Hyderabad, Telangana

I have purchased shoes this month first week and returned due to broken one received. I have returned nect day itself. They have taken the request for cash credit to my account and they have promised to pay on or befoy 20 of this month it’s not happen i called to customer care and rised a complaint agin they have promised 25 of this month you will get again same thing is not happened. Again i called yesterday they said it’s postponed to 31 of this month and my earlier complaint was closed. With out resolution and customer intimation how they will close. I need justification please.

Order number tr09356491
Complaint number com[protected]
Mobile number [protected]

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Comments

Poornima Vanamada

from Ongole, Andhra Pradesh

I had very bad experiences shopping with reliable trends either they cancellation of ordered products often with out any information to customer or delivered wrong products .They are not giving good response for complaint I'm making call to customer care then they are issuing refund after 2 or 3 times

Nidhi Saha

from Dhamtari, Chhattisgarh

I have purchased a jacket from your store at end of season sale... Bill I m not having... After wearing only once.. The jacket is of no use... All leather tored n of no use...
Plz help