Reliance Trends — cashier made mistake to customer for delivering short item to buyer

Address:

Jamnagar, Gujarat, 361005

We have bought a cloths from reliance trends after paying money to cash counter we have received less item from the total paying bills after we went to complain to manager we have received missing item from cash counter we have complain against this issue to manager but we have got only excuse from them

So customer have suffered a lot to this mistake
And paid already twice transportation to resolve this isssue
Kindly do need fully to this matter and give good revert to client reply