Reliance Trends — Complaint Against Unprofessional Behavior at Reliance Trends Store

Dear Sir/Madam,

I hope this email finds you well. I am writing to formally lodge a complaint regarding an unpleasant experience I had at one of the Reliance Trends stores.

Yesterday, on 13 August 2023, I visited the Reliance Trends located at Gajwel. While I was impressed with the products and the store environment, I was extremely disappointed by the behavior of the manager at the billing section. The manager's attitude was rude and unprofessional, which left me feeling disheartened and frustrated as a customer.

As a loyal customer of Reliance Trends, I have always appreciated the brand's commitment to quality and customer satisfaction. However, this recent encounter has tarnished my perception of the brand and its values. I firmly believe that every customer deserves to be treated with respect and courtesy, irrespective of the circumstances.

I kindly request that you look into this matter and take appropriate action to ensure that such incidents do not occur in the future. Additionally, I would appreciate it if you could provide me with a response regarding the steps taken to address this issue.

Please find my contact details below for your reference:
- Name: L. Jyothsna
- Contact Number: +91 [protected], +91 [protected]
- Email Address: [protected]@gmail.com

Thank you for your attention to this matter. I hope that Reliance Trends can continue to uphold its reputation as a customer-centric brand.

Sincerely,
L. Jyothsna.