| Address: | 209/4 & 209/B, TGV Pride Budwarpate, Alluri Sita Rama Raju Nagar, Near Gowri Gopal Hospital Rd, beside IDBI Bank, Kurnool, Andhra Pradesh - 518002 |
Dear,
I hope this message finds you well. I am writing to bring to your attention a disappointing experience I had today, August 4, 2023, during my visit to the Reliance Trends store located at 209/4 & 209/B, TGV Pride Budwarpate, Alluri Sita Rama Raju Nagar, Near Gowri Gopal Hospital Rd, beside IDBI Bank, Kurnool, Andhra Pradesh - 518002.
Upon my arrival, I found the products I needed for shopping. However, upon reaching the billing counter, I was dismayed to find that there was no staff member present to assist with billing the products. This lack of proper staff availability resulted in a significant inconvenience for me.
I waited for over 30 minutes, hoping that someone would attend to the billing counter. Unfortunately, despite my patience, no staff member came to address the situation. Such a prolonged waiting time not only caused me frustration but also reflects poorly on the store's service ethics.
As a loyal customer of Reliance Trends, I expected better service and prompt assistance during my shopping experience. Regrettably, this incident has left me dissatisfied and discouraged from considering future visits to your store.
I kindly request that you investigate this matter promptly and take the necessary steps to ensure that such incidents do not recur in the future. I believe it is essential for your store to maintain a high standard of customer service and professionalism.
I hope my feedback will help improve the overall shopping experience at Reliance Trends. I would appreciate receiving a formal acknowledgment of this complaint and an assurance that corrective measures will be implemented to avoid similar issues in the future.
Thank you for your attention to this matter, and I look forward to your prompt response.
Sincerely,
Vinay.
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