Reliance Trends — Continuous system issue dissatisfied n frustrated customer

Address:

Pallikarnai

Reliance trends Pallikarnai- One of the worst experiences ever in such a big retail chain. The system in this shop has not been working for a week now. Their system works very well when there is purchase of products but not when exchanging or refunding. The manager and after escalating to the store manager (kannan[protected], Gokul [protected] resp.), have not even tried to fix the issue but just kept saying the same excuse. We have almost taken couple of trips to the shop n no one even picks up the call when we wanted to check on their system issue. We have hardly seen such a irresponsible response and it is shocking to know that they don't have any sort of back when system goes wrong. As per them we just almost have to run to the other corner of the city. Highly unsatisfied, frustrated and feeling n I am sure I will never go to this branch ever. The floor manager was not even taking issue seriously n had very bad attitude for being at customer service end.