Reliance Trends — Didn't give us bill and also poor customer service

Address:

Ulloor Trivandrum

Yesterday, (14/09/2021) at 6 30 me and my mother went to Reliance Trends, Ulloor, Trivandrum. Bought a leggings for 399Rs. But they didn't give us the bill and they added our product with another customer's bill and gave them discount coupons also and without asking our permission. When we asked for our bill they didn't give. Firstly we didn't understand but when the security guard asked for bill. They told that they have added our product with another customer. What the staff did what purely unethical and customers don't expect such insult and humiliation from a shop. Kindly consider this complaint seriously because staffs should not repeat such action to another customer