Reliance Trends — Disappointing service

Address:

Mumbai City, Maharashtra

Hello Reliance Trends, I m writing this to put a across a question that "Do you have any data protection for your customers"??? I really appreciate the quality of goods sold with reasonable and cheaper rate but dint expect even a customer service would be so cheap. It was very disappointing service by your customer service executive at Reliance trends Phoenix market kurla branch. The point I wanted to put across is I have a membership card registered on one of my number which I been using since almost a decade. I couldn't get my card to gain the loyalty points. However I guided the person to get pull out the information through my mobile number. The twist was after that seeing my number registered on a different name. Even I do understand it would be a system glitch. So I approached the customer service. So I explained his the situation.And his reply was "" Usmein kya hai, woh toh chalta hai""" number aapka hai na..name se farak nahi padta..that was his reply..I just need a answer is that the real case???????? Regards Bipin Mohandas [protected] (this is not the number registered in reliance membership card)