Reliance Trends — Double Payment Refund not received

Address:

Dr. Radha Krishnan Salai Mylapore Chennai Tamil Nadu

Date - 10/10/2022
Invoice No. 604
I have bought a pair of socks. I have paid through UPI. First time when I paid the amount got deducted from my account then the manager says the UPI has timed out and bill has not been generated hence we didn't receive the amount, due to which I had to pay again.
I was assured that the first payment amount will be refunded within 24 hrs. but still I haven't got any.

Kindly look into the matter.

Amount of Rs.299/-
Phone no. [protected]