Reliance Trends — escalations about reliance trends

Address:Pune, Maharashtra
Website:www.reliance trends.com

I have purchase 3 items from reliance trends,
1. Jacket
2. Men sweater
3. Women sweater

One product is faulty as there is no chain for jacket. I have return all three items and waiting for refund.
I have returned all three items on 29th november and today is 11th december,
Contacted helpdesk for update but they updated initiated taken for two items only and they do not have updated of last item. Yesterday i also called helpdesk to get updated but they do not have any update.
Called today for update and they do not have update. Already wasted morethan 15 days. It's very pathetic service. I have spoken to executive, supervisor, team lead, manager but they do not have any update and the height is reliance trends manager has transfer this call to - jio department because they are not capable to handle the issue.
I am not sure why the transfer this call to jio department.
Jio department executive name is zynab and she will inform her manager to investigate the call recording.

This is really really bad service from reliance trends.
I never going to purchase any product from this site and shops also inform my friends, relatives to do not go to reliance trends as they are not doing correct job.

My registered mobile number is [protected] to order the itmes.

-abhijeet divekar

Email address: [protected]@gmail.com
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    Reliance Trends Address
    No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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