Reliance Trends — Footwear replacement

Address:

Nalasopara west 401203

I have purchased footwear from reliance trends store(date[protected]. Footwear got wrinkles within one week without much using.
When i reached back to store(date[protected] for replacement staff denied without giving proper reason for denial.
Staff was having incorrect behaviour while conversation with high pitched voice.
Not even guiding to resolve this issue.