Reliance Trends — For the purchased items gift is not issued

Address:

No 158 &159, ward no. 3, Pattamangalam street, Mayiladuthurai 609001

Hello sir/madam,
Yesterday we eagerly went to purchase dresses in your new branch that is opened in Mayiladuthurai but we totally disappointed with worst experience.
I purchased dresses in Trends Mayiladuthurai branch.My total bill amount is Rs.8122.They told i m eligible for the gift item is trolley.so i paid the bill amount after that they refused to give the gift.so i purchased dresses without gift.Billing persons are not properly conveying info to the customers and not even treated us in good manner.

Thanks and regards,
Akshaya
Mayiladuthurai -609001