Reliance Trends — Harassment to purchase a Kids dress

Address:Suri, Birbhum, West Bengal

Myself Arkaprava Sinha, yesterday evening(10.04.2023) my wife Smt. Payel Mondal went to Trends Showroom at Suri, Birbhum, along with my 1.5 years aged baby daughter to purchase a dress for my daughter. After selecting a particular dress and giving trial, my wife decided to purchase that for my daughter. But unfortunately the dress could not be purchased. As a reason it has been stated from the counter that the details of that particular dress is not showing or entered, whatever, in system. Thatswhy the dress couldnot be purchased. My complain is why this products are exibiting for selling if such kinds of problems are there in your showroom. Moreover, my daughter was so happy as her mother select a dress for her and went to purchase that but unfortunately it couldnot be done. My daughter become very hopeless after this incident. Please be careful henceforth regarding this kinds of problems because you have no right to make anyone unhappy or hopeless while she or they visit your showroom for shopping.
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