Reliance Trends — hari ram about shirt exchange

Address:

Rohtak, Haryana, 124001

I visited you rohtak store. The staff there specially hari ram (Manager) was very rude and non cooperative. I visited to get my new unused shirt exchanged. I directly have gone to the reception, they told me to get the exchange slip n sent me to the guard. After that, i was sent to ist floor to exchange my shirt. When i reached ist floor, he took the shirt and told me to choose another. I have chosen 2 shirts and 1 tee shirt, but then he told me that we will not exchange your shirt, as it has been used and washed. He told me to meet with manager, then i reached 2nd floor. There i have waited for 5-10 min, then he came and told me that it has been washed, also he put various allegations on me that i am a liar, etc. While talking to me, he has taken 3-4 personal calls. After that he left from there, without solving my problem, not even looked at me for once like i was not even standing there. I have never been through this much of embarassment. Reliance trends is a very big name, i request you to please replace the staff like hari ram as he is a black spot on this kind of prestigious organisation. I also request you to get my shirt replaced, also i am ready for any type of checking that the product has not been washed. I am a govt employee, i will never do cheap things for just 1200 rs shirt. Why shoud i use that shirt, size of which is larger to me especially when i know that i need shorter size of this? The manager cant even understand this much. Please sir, i am a loyal customer of reliance trends. Please get my problem resolved.

Regards
Vineet garg
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