Reliance Trends — Hp pavilion laptop

Address:

Ambience mall, vasant kunj

The laptop is a nuisance since the day i bought it from reliance trends. The laptop was getting heated up the very night it was bought. I went to the store the next so the concerned person did few updates and said the product is working fine. Even the light on the keys on the keyboard was not working properly but the reliance trends people said it's like this but when the hp representative came on call to resolve the issue he said it's not genuine piece. Also reliance trends people didn't tell me that the product can be replaced within seven days of purchase even though of my constantly visiting reliance trends they didn't inform me and rather lied to me everytime that it's working fine. Also the basic applications like Microsoft word, presentation are not working properly. Sony LIV applications abruptly get closed and hangs up in between. You know the video plays in this laptop without the display.It's a garbage and all my hard earned money have gone into garbage. No support is being provided from reliance trends and rather they are being rude. I want a quick action for the same.