Reliance Trends — misbehavior in reliance trends counter

On 3rd sept 2018 i visited reliance trends at 27/a jessore road, madhyamgram, 700132. When i came for billing (Tax invoice no_ t[protected]) after marketing only one counter was opened and the person engaged in billing counter misbehaved with me possibly the time was 9.15 pm. Besides that, i identified some other garments on that day which i kept at the store. They told that they will keep my garment up to 06th september. But when i went to purchase my garments today on 06.09.2018, they failed to give it. Please take necessary steps for such ignorance. I never expect such type of ignorance from reliance.