Reliance Trends — Need Replacement of Bad Product : Lifelong Tower Fan

On[protected], bought Lifelong Tower Fan along with other items worth ~28K from Reliance Trends-Chakia (Pin-Code 845412). Product stopped working in ~10 days.

Tower fan is not working and so have to avail warranty from maker i.e. Lifelong. On Bill they haven't mentioned product name and so Lifelong is denying to claim warranty.

I need replacement of product i.e. Lifelong Tower Fan. Why do u sell bad product and top of that you do not mention item name in Bill and further deny to resolve issue.