| Address: | Reliance Trends Kundara, Kollam, Kerala -691501 |
I went to the trends shop KUNDARA, Kollam (District) Kerala (state) on 28th July 2022 at 4 pm for purchasing clothes and inner garments. I had selected the dresses I wanted from there. Then I went to select inner garments section. When I requested the salesgirl to show the garment she told it is not allowed for the customers to open the packet. They told customers can buy it only by looking the image shown in front of the pack. And also they remind that it is the "rule of all reliance trends shop not to open the inner garments packet". In the shop they displayed that " PLEASE DONOT OPEN THE INNER GARMENTS PACK". This board was displayed without any offical reliance emblem. How can a customer buy unreplaceable garments simply by looking at the image of the model shown in the pack?
At last we went to Kollam reliance trends to buy it. I am a regular customer of reliance Kollam there the staffs are cooperative and help us to select the best one. And also we can open the inner garments packet. How can the rules be different in two reliance trends shop?
I talk to Kundara shop manager about this but his response was very bad towards a customer. It was a worst experience in shopping in reliance trends Kundara. I was under a lot of stress in shopping at Kundara trends.
I faced worst Customer Service. I request to take action against the reliance trends Kundara shop. Was this information helpful? | 
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