Reliance Trends — Not any response on doing the needful when we missed our free gift coupons

Address:

Jamnagar, Gujarat, 360000

We have purchased from reliance trends, jamnagar, Gujarat store worth rs 6333/-in the month of October and they provide us gift coupons which can be used only in December for 1 week, up to 8 th DEC, by mistake my coupons have misplaced somewhere n I have all other proof of purchasing, bill, payment receipt etc. Even if. Company does not providing duplicate copy of this coupons. As well as when I ask for this to the staff, their behavior with us were too rude. Not expected from this reputed company. There should be some provisions to protects rights of genuine customer.