Address: | Pune, Maharashtra, 411027 | Website: | reliancetrend.com |
Hi team,
On 6th of nov 2018 i have booked lee cooper shoes (Order no. Tr[protected] via cash on delivery option. On 11th nov i received the product and paid rs. 1699 via cod. After trial i observed shoe size is big and i initiated the refund and the product was collected from me on 13th nov. At that time ur team updated me that 22nd nov is the guaranteed refund date for me. But i have not received the amount on said date.
After that i call customer care number[protected] on around 2nd or 3rd dec and they updated me that give us 2 business day and u wil get the refund back. From that day till now i am taking follow up with ur team and register a complain 3-4 times but no one is responding on my complain. Every customer care representative is saying sir u will get a reply in 2 business working day and i have not heard any updates on my amount.
Could you please check this and give me some satisfactory reply. To me it seems that you guys are fooling customers and not returning amount on time Was this information helpful? |
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