Reliance Trends — Offers not giving

Address:

Relince Trends, adarsha nagar, malur, kolardist, 563130

Dear sir
I purchased a saree in malur trendz aftrr a day i saw a tag of buy one get one on the saree, next day i visited the store and asked for the offerbut they are not ready to give another insted of they tellingit had happened by mistake... Etc.. What is this nonsence
Sir iam the regular customer of relience trendz since it started (U can check this through my no [protected])..
Sir can you give offerd saree or not just to know the fact
Product no ean[protected]
Saree price rs 799/-
Purchase date 20/05/20
Malur branch, kolar dist
Karnataka