Reliance Trends — Payment - Refund

I made payment to reliance & they are denying the payment. Either dint give my product which i purchased. Called reliance customer care they told me they will revert on 7th day. Today its 12 day of the issue. Even the store person dint help me to get my refund as soon as possible. He is telling me to wait till this month end to get my money back. Almost im waiting for 16 days for the amount. Even its not sure if they will refund me on this month end. No proper response

Reliance Trend
Collector Nagar (near spartan school)
Exclusive for Ladies store
Chennai

Date of purchase: 18th March 2023
Payment mode: Google pay