| Address: | RRL Trends Fortune Signature Building, Plot No. 33 Sy no. 45, Hyder Nagar, Kukatpally, Hyderabad, Telangana 500072, India |
Hello,
i have liked chappals (Lee Cooper) and went to cash counter for payment, after payment is made via phonepe cashier had conveyed that he cancelled transaction without informing me and said its a technical issue at backend. he didnt allow to take product with me. Instead he took screenshot of successful payment and asked to wait for 1 week for payment refund but until now there is no payment refund to my account.
After a week when visited same branch he treated with a very rude behaviour instead of providing a solution which is not at all acceptable.
When enquired in the outlet and found branch manager connect (Surender) then he also committed one more week is required for payment refund which is in process already but when call him today again he says there is no deadline for payment and no clue when it will be refunded also.
Such a bad service is not at all expected from a retail chain group so called Reliance
I have attahced the successful transaction screenshot for reference Was this information helpful? | 
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