Reliance Trends — product not being exchanged

Address:

755019

Dear sir/ma'am,
It is to inform you that i had purchased clothing items i. E., 1 netplay shirt and 1 vimal sweater from your store at dolamundai, cuttack. Since there were some issues in the size and colour so i decided to return the product. Since i stay at jajpur road so i rushed to one of the nearest store at jajpur road. But there the staff refused to return one of the product. E., vimal sweater. On further questioning they said since the brand is not available over there so they won't accept the return.. If such is the case kindly do inform while purchasing. For a worth of rs 1200 my transport expenses will reach upto 500...
I am completely dissatisfied with the company rules and regulations.