Reliance Trends — regarding coupon

Address:

736101

To whom it may concern
In my home town coochbehar reliance trend has opened recently. Their collection is very good. So i also purchased lots of dresses from their. As it is new in coochbehar there was lots of gift on purchase. On last month i purchased worth approx 4 thousand rupees and there was a gift on the purchase but at that moment they couldn't supply the item as it was not available with them. They issued a due slip. Few days back they called me to collect the item. But i have lost the due slip. Today i went to reliance trend but they denied to give the item. I thought as they called me to collect the gift that means they have all the details with them. They even not tried to verify the matter. I felt humiliated and think to go to consumer forum. But before doing that i submit my complaint here. Please take necessary action.
Regards
Joyeeta chanda
Mobile no. [protected]