Reliance Trends — regarding hidden information that is not informed during purchase or billing

Address:

Reliance trends jodhpur rajasthan

Dear sir..
This is dr hafiz khan from jodhpur... A very frequent customer of trends jodhpur...
Yesterday i purchased some garments from ur store... With the condition that if size differs then exchange may take place... The staff assured that u are most welcome within one month...
Today only i need to exchange one of the article out of around 10 articles... But during the exchange the staff didn't support me at all... Including manager kishan sharma... I got disappointed and i paid rupees 100 for that exchange... And the price of the item to be exchanged.. And the exchanged item were same... This is so redicolous... I felt cheated... Why the condition not disclosed at the time of purchase...
Please do the needful... Its not the matter or 100 rupees... I do shopping over 50000 per year from ur store.
Hope... Appropriate action will be taken...
Dr hafiz khan...[protected]...