Reliance Trends — salesperson asking extra money for carry bag

Reliance trends having a branch in avadi, chennai is not following the court order rules.
They are still asking extra money for the carry bags in which they have printed their adds.
The manager of the respective showroom said me that, they did not get any circular from the head office.
Since, it is a court order this should be implemented immediately with or without permission from their respective head office. But, they did not take this in a serious way.
Public are affected & not satisfied with their approach. They may get health issues because of barking with sales person.
Kindly, take necessary action as soon as possible.