| Address: | 46-D, HP Petrol Pump, Diamond Harbour Rd, opposite Thakurpukur Bazar, Keo Para, Thakurpukur, Kolkata, West Bengal 700063 |
On 10.10.2022 i visited Reliance Trends, Behala Thakurpukur Branch around 12 noon with my 2 other friends. We shopped for around 2 hours and selected shirts and trousers worth around Rs. 8000/-. I already had Reliance Trends coupons as per which on purchasing above Rs. 1500/-, Rs. 500/- would be discounted per coupon. I had 10 coupons and 4 coupons could be used.
During billing, the staff at the counter ignored us and said that the coupon can not be used now but the date on the coupon was from 06th October to 25th October, 2022. The staff did not even want to see the coupon or clarify anything.
On the same evening (10.10.2022), I visited Reliance Trends located at Barasat, North 24 Parganas and bought a set of same brand shirt and jeans which i initially selected at Trends, Behala Thakurpukur Branch. At Barasat branch they accepted 02 coupons as applicable on my bill value and gave me a discount of Rs. 1000/-.
I also enquired at Reliance Trends located at Madhyamgram branch and they also confirmed that they will also accept the coupons.
Is this possible that one branch will not accept coupons but other branch will accept the same.
Also the behaviour of staff at Thakurpukur branch was not good they just ignored us.
Kindly look into this matter.
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