Reliance Trends — Staff is not well informed about the offers

Address:

Bangalore, Karnataka

I had visited Reliance Trends in Total Mall, Sarjapur Road, Bangalore on 2nd September 2015. I had a really bad experience there. There was an offer for display that if from this particular section you pick 3 T-shirts then you'll have to pay 199 for each. I picked up 3 T-shirts and though there was offer on display still I confirmed from the staff member there. He said the offer is buy 2 and pay 299 for each. I asked him to confirm from the counter. He confirmed that its 2 at 299 each. After this I asked him again its there on this particular section or there are any other amendments if by chance he wants to make, as I didn't wanted to take another chance. I picked 2 T-shirts and when I went to the counter for payment the guy there didn't counted the offer and made the bill on MRP. I was confused and told him that there is this offer of 2 T-shirts at 299 each and I had asked the staff there even he confirmed from the counter. In the last they told me that the offer is on the 1/4th part of the section and not on whole!! I am really very frustrated due to this incident. I don't want to harm or something that staff but even though I confirmed again and again, asked again and again, in the last they told me something new when I wanted to buy those T-shirts and actually headed to do the payment. If they might have told me everything in the starting may be I had picked those T-shirts without offer also. But due to all this scenario I just dropped the T-shirts there only. Staff members themselves don't know which offer is there or not and on which section it is applicable.In addition to it counter staff itself is half informed. A really bad experience at reliance.