Reliance Trends — store management

Address:Uppal Mall, Jagadhri, Yamuna Nagar, Haryana, 135002

This is my complaint againsr the service given to customer. Details are:
I entered the store around 7:30 pm on 25-09-19
I selected number of items from the different categories
When i apprached the bill counter it was around 9 pm
Only one billing counter was working out of the five
When i gave the items for billing i was told that three of them are not under discount category.
I explained the person that i took it from the discount marked rack.
The answer was thet it may be by mistake placed in the rack or we get list of discounted items but when we check it online these are not shown discounted

As a customer i wasted my one hour in selection of those items which were placed in discount marked rack but was not available online

Only one billing counter was working out of 5 at 9 pm.

How we can clain for customer service?
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Reliance Trends customer support has been notified about the posted complaint.
Oct 04, 2019
Updated by Sanjay Bhardwaj CS
I gave my complaint on 25/09/2019. But till 04/09/2019 the only message with me that the Reliance Trends customer support has been notified about the posted complaint.

There are number of things to think:

Is it only the action on my complaint?
Whether this complaint has no weightage for the management?
Whether the wastage of customer time has only one star rating which is considered as bad?

I hope the staff at stores is not taking care of the customers only because they understand that these issues does not matter.
Complaint comments 

Comments

I gave my complaint on 25/09/2019. But till 04/09/2019 the only message with me that the Reliance Trends customer support has been notified about the posted complaint.

There are number of things to think:

Is it only the action on my complaint?
Whether this complaint has no weightage for the management?
Whether the wastage of customer time has only one star rating which is considered as bad?

I hope the staff at stores is not taking care of the customers only because they understand that these issues does not matter.

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    Reliance Trends Address
    No 62/2, Richmond Road, Bangalore, Karnataka, India - 560025
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