I'm a regular customer of reliance trends, panipat. I went to get a top exchanged due to the size issue. I was insulted by the security who slammed the door at my face saying come tomorrow before 6:00 pm. I could see people shopping inside, still choosing and deciding on clothes to pick and try, while i was told that customers are paying the bills only. I tried to convince him
That i only need to pick another size and not shop but he didn't let me step in, literally standing with his hands on the handle of the door. Then i requested to talk to manager.
Now the manager came and snubbed me real badly in front of all the employees, other customers, security and some outsiders. He did some gesture using his hands and telling "kal aana kal" in an extremely rude tone. No courtesy, no professionalism, he didn't even listen to what i'm saying and left. It felt like i'm begging and being ignored. The name of the manager was ajay chompali. I would really appreciate if this guy is called out and taught how to behave with customers. I never ever had such an experience at any shopping place!
On the top of that, nowhere the timings are displayed. I googled and it was same till 9:30 pm. Really disappointed! Dissatisfied! Probably it was my last visit to this store. Was this information helpful? | 
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