Reliance Trends — Very unprofessional behaviour

Address:

Trunk Road, Nellore

I visited the store today along with my wife. My wife selected 8 garments for a trail. A sales girl name Anusha came to us and told to take 2 at a time even though it is mentioned as 4 garments at a time. My wife was taking a trail of 2 garments at a time to finalise the billing ones. When she was trying the 5th dress, sales girl came as started asking us “How many dresses do you try, can’t you try one and take the others” and she started misbehaving verbally with my wife. I asked her to call the store manager. That gentleman named ‘Sarabhai Venkata Jagadeesh’ arrived and told us that Reliance Trends has an SOP that decide how many a women can try before billing and also there are rules it seams that we can try 1 garment in 1 brand and have to purchase the remaining and we should not try. When I asked the store manager to show me the guidelines which decide women on what to purchase and wear, he told his management decided it seams and conveyed the store over weekly/monthly calls. Also, he told me to contact Ambani who owns that store and he also told me to call him.

I and my wife felt so humiliated of being in such situation and I don’t even understand how are we living in this society where we have such people talking to customers.

The store manager also told me that if the sales girl would have told something, we would have sorted that issues 1-2-1 not by asking manager to show us that guidelines which restrict women in this country to try, decide what to wear.

I am really disappointed with this situation and I and my family have decided to boycott all the reliance associated products. Very painful.