[Resolved] Religare Enterprises — Delay in claim process

Divya Mehta

from Pune, Maharashtra

Address:	Thane, Maharashtra, 401105
Website:	reliagre health insurance

HI..

Myself Divya NIkkunj Mehta.holding a mediclaim of your company reliagare and my policy no. is 10703948 claim no. is[protected] i had applied for mediclaim of Rs 24200/- (approx) but it is passed fro only Rs. 9206/- although i have submitted all the original bills with hospital stamps and all..than i don't understand why my claim is not passed fully...and here also want to tell u that i[censored] can not passed it fully at least return my original bills and documents..so that i can go for legal steps against ur company...it is kind of harassment in part of the customer. even i m continuously trying to contact you people through ur customer service and help desk no. even mails are getting bounce..so here in this situation it becomes very difficult to contact u people and..unsatisfactory reply from you people r really disappointing the customer..

Divya Mehta
[protected]

Was this information helpful?

No (0)

Yes (0)

May 8, 2017

Complaint marked as Resolved

Religare Enterprises customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2017

Religare Enterprises Customer Care's response Hi,

As per the feedback received from the concerned team, we would like to update you that settlement of claim amount has been done basis the medical bills received. Further we would like to update you that deductions were done basis on Non-submission of the medical bills and Non-payable Items as per Policy Terms and Conditions.

Thanks & Regards,
Team Religare