[Resolved] Religare Enterprises — Services not provided

shekharteketw

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110001
Website:	www.religare.com

I have an individual policy of Religare health insurance, In August I have admitted to one of the networked hospital of Religare and requested for cashless treatment, but they denied after twice submitting the report by hospital.need to ask compensation for not providing the services when needed .

my client is is 52052107, I have admitted on 17th august 2016 morning in park hospital sector 47 Gurgaon, which is impaneled with Religare network hospital. Expected a cashless service,
Have submitted all the documents but as per hospital Religare denied to pay cashless.

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May 18, 2017

Complaint marked as Resolved

Religare Enterprises customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Religare Enterprises Customer Care's response Dear Customer,

We regret to inform you that the said claim was denied as admission was primarily for investigation and evaluation, which is not covered under the policy T&Cs.

Thanks & Regards,
Team Religare

Sep 26, 2016

Updated by shekharteketw first of all i have no idea what they have submitted to you, They are in your impaneled network, it means you trust them and giving ensurity to your customer that if they plan to admit means some issue must be there, if there weren't any issue then why they have admitted me, I got admitted just because of one thought that They are trusted partner of Religare Enterprise and not going to bluff AND i am covered i am not supposed to pay anything or take any burden but you guys cheated, As per hospital they gave me ensurity that it will be cashless and they again submitted the report which shows the patient is suffering from Viral with Typhoid symptoms and they are investigating and evaluation stage of typhoid. JUST BECAUSE YOU GUYS HAVE NO FAITH IN EACH OTHER WHY WOULD A PATIENT SUFFER??????? I PAID YOU THE PREMIUM, MAY I NOT EXPECT YOUR SERVICE IN RETURN??? YET TO IN YOUR TRUSTED AND CERTIFIED IMPANELED HOSPITAL.

Oct 10, 2016

Updated by shekharteketw I am not going to take this answer as a solution.