[Resolved] Religare Enterprises — Unauthorized trade by Religare in client code AA5063 | |||||
I have a account with Religare, Client ID AA5063. Currently staying in USA. On 8th of March 17 bought 500 No. On Rs.1452 TATA ELXISI .broker said you can trade with the margin amount we have your holding and mutual fund of around 313, 000/- so we can give a margin and you can trade in tata elxisi. Dealer has given 100% leverage based on my portfolio.before taking leverage i asked him weather its allowed or not, He said its allowed on Basis your portfolio and you can hold for 2 months . Broker Misguided us . On 10th March 17 Equity got sold without my Knowledge with loss of 24k . In just 2 days who is going to be responsible here. They did not called me / informed me before selling it out and who has given the authority to do so without my approval. I already informed my broker on phone as well as on email to sale when share will reach on 1477 to 1480 . He said ok as well. . I asked my dealer about this case he told this should not happen he will check and revert he never revert upfront i need to follow up always. I called him and ask he told there is a technical error that is the reason your shares have been sold . Later he promised me that you will get your complete amount of money refund because it is system mistake (he call this transaction Trade & Error) in your linked bank account in 3-4 working days now its more then 15 days passed called him multiple times he is not reverting when i called him yesterday he is telling he has not received approval from senior and all. He told me today you will get refund of only brokerage and taxs because the holding was not showing so we did RMS he is making me fool and manipulating kindly help me out . After he said Intimate were sent on your registered mobile because you are in USA may be you didn't receive, I said that number is on in India then he said msg bounced he got mail.he is manipulating .I would have transfered money If they could have called me . I need my shares back. Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved they sattle amount to some extent i am fine with that thank you religare Religare Enterprises customer support has been notified about the posted complaint. | |||||
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