[Resolved] Religare Health Insurance — Insurance claim denied | |||||
I took a health insurance 3 months before, on 24th Nov I got a severe back pain due to muscles strains, I got admitted in apollo for treatment, now the Religare health insurance company not accepting my claim and gives false reasons, doctor given team certificate that I don't have a arthritis but the insurance company not registering my claim and gives the reason that due to arthritis claim denied . Why they are giving false assurances while taking the policy. ? Was this information helpful? | |||||
Jan 31, 2017 Complaint marked as Resolved Religare Enterprises customer support has been notified about the posted complaint. Verified Support Nov 30, 2015 Religare Enterprises Customer Care's response Dear Amutha, We've noted down your concern and the same has been shared with the concerned team to look into. In case of any further concern please feel free to write into us at [protected]@religarehealthinsurance.com/rel.[protected]@religare.com and we will address your concern in next 24 working hours. Thanks & Regards, Team Religare Verified Support Dec 02, 2015 Religare Enterprises Customer Care's response Dear Amutha, We regret to inform you that cashless was denied as admission was for investigation and evaluation. Patient has been evaluated and investigated for back pain. The copy of the denial letter has already been shared with the said hospital. Also would like to inform you that there is waiting period of 2 year for Fibroid treatment. In case of any further issues/clarifications please call our customer care number or write to us at [protected]@religarehealthinsurance.com with your policy details and contact no to enable us help you. Thanks & Regards, Team Religare | |||||
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+91 12 0339 1000
2nd Floor, Rajlok Building, 24, Nehru Place, New Delhi, Delhi, India - 110019
We've noted down your concern and the same has been shared with the concerned team to look into. In case of any further concern please feel free to write into us at [protected]@religarehealthinsurance.com/rel.[protected]@religare.com and we will address your concern in next 24 working hours.
Thanks & Regards,
Team Religare