[Resolved]  Renault — Bad experience with renault kwid amt version

Address:

Aligarh, Uttar Pradesh, 202002

I bought renault kwid amt version, just one month back after much research. I needed a car for in city commute with peace of mind. Renault, due to its post duster success compelled me to consider kwid amt version. So i bought kwid with registration number up 81 bq 8517. Just. About 40 days back and forget peace, i am having sleepless nights. Just within a week after purchase it started having the following problem which is still very much there even after multiple visit to the dealership
While driving in the drive mode sometimes (Onces or twice in a week) the car does not move forward and comes to a stop. Dashboard screen beeps and displays dn alternatly. Then nothing works. The only way to get the car work again is to turn the engine off and again restart the car. Dealership i must say is very helpful, they changed accelerater switch and updated the software but it was not helpful. They say the problem had not happeded in front of them, inspite that they have driven my car for approx 60 kms. But the problem is random and intermittent. I mailed the company vedio of the problem but they are more interested in collecting positive feedback rather than solving the issue

Today the car refused to start. I called renault roadside assistance which send a mechanic who said there is some major flaw and car need to be towed to the dealership. Then tow truck came but car is not moving inspite of 4 people pushing it. Then i am being told that after 2 days, (As tomorrow is sunday) some engineer from dealership will come and then my car will be towed. It appears that there is some serious manufacturing defect in the car.

My name is - abid rizvi
Phone no. [protected]
Email - [protected]@gmail.com