[Resolved]  Renault — bad service experience

Address:

411036

I was due on my 20k service. So i gave my car for service with an issue that whenever i switch on my ac there is a bad vibration. I received a call from technician asking about my break pads and said that they needs to be replaced in a couple of months. He gave me a costing of total 10k including service and break.

Later, when i spoke to him, he said that he has temporarily repaired the ac issue and asked me to call him back if the issue persists.

Now why this was considered as a temporary fix when this was my primary issue. Whom should i held responsible if anything happens in between as i travel with a toddler.

This is very unprofessional. I was promised a delivery at 6 pm.. Than received sms for 7 pm and its 8.30 now.. No one called me either.

I was a customer with toyota for 5 years and never seen something like this.